[ngw] Re: webaccess 7.02 hp1a install error
kfrank at baltimorecountymd.gov
Wed Dec 19 21:45:09 UTC 2007
I've experienced this before and done all those same things. Now I just need to remember what it was that resolved it! I recall something about pathing being important, like the folder needs to be named WEBACCES and it must have a parent folder named INTERNET (as odd as that may sound). Is that the case?
Baltimore County Government
>>> "Peter Van Lone" <petervl at gmail.com> 12/19/2007 4:22 PM >>>
ps -- I did find this tid:
but it does not appear to be causative.
On Dec 19, 2007 3:12 PM, Peter Van Lone <petervl at gmail.com> wrote:
> hmmm ...
> just upgraded a system from 6.5 to 7.02 hp1a. Everything went peachy
> except ... Webaccess thus far.
> When I try to install it (all agents are down, java unloaded on the
> server) I can get to the last screen in the install where it says it
> is ready to copy files ... and when I click "next" the screen just
> freezes. There is no activity, cannot click next again, or cancel or
> back. Have to use task manager to end the task. When I do that, a
> message pops up "Setup failed to run installation: the remote
> procedure call failed".
> I have run the install on 2 different machines, same exact thing. I
> have re-exploded the service pack update, same thing. I am now in the
> process of re-downloading the service pack, just to see if somehow
> what I grabbed was corrupt.
> Anyone else seen this?
> Hope has two beautiful daughters. Their names are anger and courage;
> anger at the way things are, and courage to see that they do not
> remain the way they are.
> Saint Augustine of Hippo
Hope has two beautiful daughters. Their names are anger and courage;
anger at the way things are, and courage to see that they do not
remain the way they are.
Saint Augustine of Hippo
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