[ngw] Document management search.

Gregg A. Hinchman Gregg at HinchmanConsulting.com
Sun Jan 25 18:51:17 UTC 2009

You would need to run a POA Scheduled Event with Doc. Mgmt. -to verify security as one option.  It could be all the rights she 'had' to documents has been lost.

You can also go in as Librarian and search for documents she has authored -and give her rights to them explicitly -test on 1 or 2 first -then have her search for them.  Quick Finder is the Indexer so when you say you deleted/recreated the indexes.

Take Care.
Gregg A. Hinchman 
Gregg at HinchmanConsulting.com 
A Novell Consulting Partner
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413.254.2819 eFax

"Courage is doing what is right." 

"Do not be bound to any doctrine, theory or ideology, even Buddhist ones. All systems of thought are guiding means, not absolute truth."  Thich Nhat Hanh, Vietnamese monk.

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From: Steve G Lee<SLEE at pasenate.com>
To:ngw at ngwlist.com
Date: 1/25/2009 1:19 PM
Subject: [ngw] Document management search.

I  have a user that recently lost the ability to search for documents in her library. I t just comes back and says no documents found.
This happens when she clicks on her Authored search folder also. If she clicks on the default library search folder it returns a list of all the documents she has rights to see. I have double checked the properties of her Authored folder and her rights to  the Library. No other users of the library have the problem. I have tried everything from GWcheck to rebuilding her user DB. I also deleted and recreated the index files for her library.  The problem follows her to other PCs and others can use her PC and do not have the same problem.

Any Ideas?

Steven Lee
GroupWise Admin
slee at pasenate.com

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