[ngw] Renamed user and now Calendar items are on Blackberry but not on GW calendar

[Danita Zanre]

What I suspect happened is that all of the calendar entries are "posted"
(personal) entries, and those exist only in the user database.  So, if the
database got corrupted to the point that it needed to be totally recreated,
all personal items are lost.

There is no easy way to fix this.  There are a couple of options:

1.  Try to sync the BB to something else - i.e., I think the BB has a
"desktop" sync that can be used to sync into something other than GroupWise.
 If you get the calendar out to another format, you can save it as an ics
file and then import that back into the GroupWise Calendar.

2.  Try to get the calendar from backup - here's a doc that explains how -
http://www.novell.com/coolsolutions/tip/19233.html

<http://www.novell.com/coolsolutions/tip/19233.html>Danita


On Wed, Mar 31, 2010 at 2:20 PM, Susan Borgos <sborgos at ots-denver.com>wrote:

> Here's the whole story. Customer re-named a user, both on the eDirectory
> user and the GW account. The account got corrupted and the user couldn't
> access it. A GWCheck with Validate option fixed it so that the user could
> open her account and all her e-mail was visible, but appointments were
> missing.
>
> It turned out that they re-named the user on eDirectory and GroupWise
> first, and then re-named her on the BES account.  Wondering now how to
> transfer the appointments from the Blackberry and concerned if we do a
> manual synch that the Blackberry may lose the appointments. I will back it
> up first, I guess and then try a one-way synch from the device. If anyone
> has any other ideas, let me know.
>
> Thanks.
>
> Sue
> Susan H. Borgos, J.D., CNE
> Office Technology Solutions, Inc.
> 4880 E. Atlantic Pl.
> Denver, Colorado 80222
> 720-334-0231
> www.ots-denver.com
>
>
> Sent from my Verizon Wireless BlackBerry
>
> -----Original Message-----
> From: Joseph Marton <jmmarton at gmail.com>
> Date: Wed, 31 Mar 2010 14:11:08
> To: NGWList<ngw at ngwlist.com>
> Subject: Re: [ngw] dbcopy as a "complete" backup solution
>
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-- 
Danita Zanrè
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