[ngw] combine GW8 accounts

[Thomas Justice]

Have you tried deleting the user on the BES, then re-add the user?
(you may need to also wipe the Blackberry before re-activating the device on that account)
(If you are totally stuck, yes you can archive / fidfix / Unarchive into new account, but I believe that breaks single storage, so you end up increasing the size of your PO).  


Tom Justice (Thomas.Justice at DOC.state.nj.us)
OIT Network Services (Email Admin)
609-341-3027


>>> "Andrew Bradley" <abradley at pnc.edu> 4/7/2010 11:21 AM >>>
Does anyone know of a way to combine 2 GW8 accounts?  I have a user that I am trying to setup a Blackberry for on our BES.  For some reason the BES will not sync her account.  Every other account I test with works. I've done all the repairs and stuff on her GW account I can think of with no success. The only other thing I can think to do is recreate here account.  In the past I have been able to archive everything, then use the fid edit tool modify the archive.  Does that still work in GW8?
 
Thanks,
 
Andrew