[ngw] I hope its not a repost - End of Support - GW7

[Danita Zanre]

I can't help you on your cluster issue, but indeed, there is no more support
for GroupWise 7 since April 2.  I've had a number of "new" customers come to
me for support since then!  In fact, that reminds me that I need to make a
blog entry about it <heehee>.

The only Novell support available for GW7 now is through forums.novell.com.
which as you know is volunteer driven, but does have at least some backend
support from Novell so while we can't get Novell to fix anything that's
broken in GW7 now, if there is some "knowledge" that we are lacking to solve
a GW7 problem we do still have some hope of finding someone from Novell who
might be able to point us in the right direction.

But, no more SR support for GW7 - period.

Danita


On Sun, Apr 11, 2010 at 7:12 PM, Paul Allen <pallenr32 at gmail.com> wrote:

> Hello
>
> I tried opening a SR with Novell today for a segfault issue I am having
> with GW7.0.3 GWIA (pop/imap) that has happened twice this  week on my
> SLES10sp3 OES2sp2 cluster.
>
> No can do - only GW8 supported by chat - since 2 April...
>
> If anyone here can shed some light on this it would be great...I was hoping
> to find out during the SR process how to remove the secondary ipaddress of
> the cluster resources when the segfault occurs...if you offline the cluster
> resources with the MTA/GWIA the secondary ipaddress stays up and the next
> time you try to load the cluster resources it goes comatose as the ipaddress
> is in use...only solution is to reboot the server node - or in more extreme
> cases the entire cluster.
>
> cheers
> Paul
>
>
>
>
> --
> Any intelligent fool can make things bigger and more complex... It takes a
> touch of genius - and a lot of courage to move in the opposite direction.
> Albert Einstein
>
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-- 
Danita Zanrè
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