[ngw] I hope its not a repost - End of Support - GW7

[Danita Zanre]

Oh and just to clarify - you CAN purchase extended support to get SRs for
older products, but if you are just on standard maintenance, you can't open
SRs.

On Mon, Apr 12, 2010 at 9:59 AM, Danita Zanre <dzanre.ngwlist at gmail.com>wrote:

> I can't help you on your cluster issue, but indeed, there is no more
> support for GroupWise 7 since April 2.  I've had a number of "new" customers
> come to me for support since then!  In fact, that reminds me that I need to
> make a blog entry about it <heehee>.
>
> The only Novell support available for GW7 now is through forums.novell.com.
> which as you know is volunteer driven, but does have at least some backend
> support from Novell so while we can't get Novell to fix anything that's
> broken in GW7 now, if there is some "knowledge" that we are lacking to solve
> a GW7 problem we do still have some hope of finding someone from Novell who
> might be able to point us in the right direction.
>
> But, no more SR support for GW7 - period.
>
> Danita
>
> --
Danita Zanrè
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