[ngw] Mac Mail and POP

Douglas Smith drsmith at lumc.edu
Mon Apr 12 19:22:30 UTC 2010

We have a user running Mac Mail who does not get his email messages.   Testing from Thunderbird on Windows XP all works fine.   GWIA GroupWise 7.03hp4 and the Primary domain is 8.01hp1 (user's post office has not been upgraded yet).  Snippet from the log:
11:44:51 45A Accepted POP3 connection with:
11:44:51 45A *** NEW PHYS. CONNECTION, Tbl Entry=40, Socket=259
11:44:51 45A POP3 command: USER user7
11:44:51 45A  Successful login with client/server access:
11:44:51 45A POP3 command: PASS
11:44:51 45A POP3 command: STAT
11:44:51 45A POP3 command: UIDL 1
11:44:51 45A POP3 command: UIDL 150
11:44:51 45A POP3 command: QUIT
11:44:51 45A POP3 session ended:
11:44:51 45A *** PHYSICAL PORT DISCONNECTED, Tbl Entry=40, Socket=259
If I restart or reboot the server, sometimes he will get messages for a while.   This affects his home and work Macs.   
Any suggestions on how to resolve this (I have not used a Mac in 15 years).
Thanks for your help.
 - Doug. 
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