[ngw] I hope its not a repost - End of Support - GW7

[Paul Allen]

Hi Danita

Thanks for the confirmation...I am still waiting to hear back from my local
Novell Account Manager.

I just thought it was strange to release 7.0.4 and a few weeks later drop
Standard support...I just haven't been hanging around the GroupWise
coolsolutions page that much lately.

The Forums are great source of Knowledge, and I really appreciate the help I
have had over the years from NGW !

For the time being, I have loaded the cluster resource for the MTA/GWIA on a
server node without any other cluster resources and will just bounce that
server node whenever I get the segfault issue....its only happening with
this GWIA. might be related to the load as its the only pop/imap GWIA we
have servicing 750 users.

best regards
Paul

On 13 April 2010 01:59, Danita Zanre <dzanre.ngwlist at gmail.com> wrote:

> I can't help you on your cluster issue, but indeed, there is no more
> support for GroupWise 7 since April 2.  I've had a number of "new" customers
> come to me for support since then!  In fact, that reminds me that I need to
> make a blog entry about it <heehee>.
>
> The only Novell support available for GW7 now is through forums.novell.com.
> which as you know is volunteer driven, but does have at least some backend
> support from Novell so while we can't get Novell to fix anything that's
> broken in GW7 now, if there is some "knowledge" that we are lacking to solve
> a GW7 problem we do still have some hope of finding someone from Novell who
> might be able to point us in the right direction.
>
> But, no more SR support for GW7 - period.
>
> Danita
>
>
> On Sun, Apr 11, 2010 at 7:12 PM, Paul Allen <pallenr32 at gmail.com> wrote:
>
>> Hello
>>
>> I tried opening a SR with Novell today for a segfault issue I am having
>> with GW7.0.3 GWIA (pop/imap) that has happened twice this  week on my
>> SLES10sp3 OES2sp2 cluster.
>>
>> No can do - only GW8 supported by chat - since 2 April...
>>
>> If anyone here can shed some light on this it would be great...I was
>> hoping to find out during the SR process how to remove the secondary
>> ipaddress of the cluster resources when the segfault occurs...if you offline
>> the cluster resources with the MTA/GWIA the secondary ipaddress stays up and
>> the next time you try to load the cluster resources it goes comatose as the
>> ipaddress is in use...only solution is to reboot the server node - or in
>> more extreme cases the entire cluster.
>>
>> cheers
>> Paul
>>
>>
>>
>>
>> --
>> Any intelligent fool can make things bigger and more complex... It takes a
>> touch of genius - and a lot of courage to move in the opposite direction.
>> Albert Einstein
>>
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>>
>
>
> --
> Danita Zanrè
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>


-- 
Any intelligent fool can make things bigger and more complex... It takes a
touch of genius - and a lot of courage to move in the opposite direction.
Albert Einstein
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