[ngw] next release of GW

Joseph Marton jmmarton at gmail.com
Tue Apr 13 15:52:40 UTC 2010


I would say the Linux GW client has crashed more for me on SLED than
FF has, and the WebAccess backend itself has been rock solid for us.
True, there are multiple browsers, but that doesn't mean anything.  If
WebAccess is going to be the main platform going forward that simply
means all these different browsers must be supported (IE, FF, Chrome,
and Safari at least).

Besides... when you start installing software, as in the GW client,
there's no way to predict the thousands of different combinations of
OS, apps, and patches people may have.  Each different combination
could and does propose problems.  By eliminating the thick client, you
are vastly reducing testing scenarios by just supporting, say, four
browsers across three OSes. Even adding in multiple versions of the
browsers still means less combinations to deal with.

Joe

On Tue, Apr 13, 2010 at 10:39 AM, Jeffrey Sessler
<jeff at scrippscollege.edu> wrote:
> Joseph,
>
>
> You miss the point. How many browsers out there? How many versions? It's hundreds and hundreds of combinations, and there is only a small percentage that actually work correctly with Webaccess. Additionally, while browser stability has improved with the advent of multi-threading and other features of a modern browser, in my experience they are still less-stable than a dedicated email client. Everything crashes, the web clients more so.
>
>
> And no matter how stable the browser is, webaccess back-end still crashes way more than it should, and those failures impact hundreds of users at a time.
>
>
> Jeff
>
>
>
>
>>>> Joseph Marton  04/13/10 8:07 AM >>>
> So does that mean the GW client never crashes?  No bugs suddenly pop
> up in newer versions?  Or other mail clients, either?  Never had a
> crash with Apple mail?  Never had an OSX update from Apple suddenly
> change something in Apple Mail?
>
> Joe
>
> On Tue, Apr 13, 2010 at 9:57 AM, Jeffrey Sessler
>  wrote:
>> Web clients crash and are prone to issues with browser makes/versions.
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