[ngw] stuck user move

Tom Miller TMiller at hnncsb.org
Tue Apr 13 20:32:33 UTC 2010

You can try to reforce and/or restart the move via User Move Status.  If not:
I'd try to move the user back, then top down primary domain --> domain --> post office rebuild.  I've had some moves fail in the past and that worked for me.  
If it fails again I'd put the mail into an archive, export address book, delete user, recreate on new post office, import address book, change fid with fid editor and bring in mail (don't forget sent items).

>>> "Holly Newman" <Holly.Newman at KJMAIL.COM> 4/13/2010 3:55 PM >>>
It's been so long since I've had a user move go bad I've completely forgotten how to deal with them.
Here's the status:
Standalone GWCheck before move was clean
Both POs are in the same domain
I was connected to that domain
1. Got a message from the Directory Services Agent on the domain
    WARNING: The Administration Agent (ADA) at domain USERD reported an error during a Directory Service update.
    Operation: Rename object in Post Office database   Return Code: D109   Task ID: 4204
    Object ID: USERD.AVIP.NChaiyav
    SUGGESTION: Execute the Administration program at domain USERD and synchronize the above object.
2. Checked the User Move Status and found a D109 Invalid Parameter
Current Status:
The domain thinks the user is in the new post office
There is no User DB in the new post office
No activity on the POAs
What now? Is this one of the simple ones where I can just move the object back and start over?

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