[ngw] Error - address book deinitialization function

Kathy Bannister Banniste at audits.ga.gov
Wed Apr 14 12:20:21 UTC 2010


I have had several Users complain about the GW Client crashing with this error:
 
"Internal Error" - The address book deinitialization function was never called by its parent application.
 
Happens on more than one computer thay are using.
 
I have uninstalled the client.
Used the cleaning tool.
Reinstalled MAPI.
Reinstalled the GW Client.
 
GWCheck on User DB
Structural Rebuild
Index
Content Check
 
The error continues.
 
I received it just a few minutes ago when trying to spell check a message.
 
Had to reboot to get GW to function again.
 
Windows xp sp3
GW 8.0.1 1/8/2010
Build 89145
 
Any one else have this issue.  Any solutions.
 
Thanks!!

Georgia Audits made the following annotations on Wed Apr 14 2010 08:20:44
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