[ngw] Error - address book deinitialization function

Mary Matthews mlm23 at calvin.edu
Wed Apr 14 14:38:59 UTC 2010

Rest assured that you are not alone.  And no, I haven't found a fix for it either.  Although, recopying the view files from the server to my client has resolved some other issues (even after a clean uninstall/reinstall).

>>> "Kathy Bannister" <Banniste at audits.ga.gov> 4/14/2010 8:20 AM >>>
I have had several Users complain about the GW Client crashing with this error:
"Internal Error" - The address book deinitialization function was never called by its parent application.
Happens on more than one computer thay are using.
I have uninstalled the client.
Used the cleaning tool.
Reinstalled MAPI.
Reinstalled the GW Client.
GWCheck on User DB
Structural Rebuild
Content Check
The error continues.
I received it just a few minutes ago when trying to spell check a message.
Had to reboot to get GW to function again.
Windows xp sp3
GW 8.0.1 1/8/2010
Build 89145
Any one else have this issue.  Any solutions.

Georgia Audits made the following annotations on Wed Apr 14 2010 08:20:44

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