[ngw] msvcr80.dll error

Paul Caron CARONP at mmc.org
Fri Apr 16 15:01:34 UTC 2010


Is Outlook on her original PC?
 
One thread states: 
 
My problem turned out to be fixed by running a gwcheck against the user and using the DelDupeFolders option.

>From what I can see, the problem was caused because somehow outlook was started with the groupwise mapi profile selected and it inserted Calendar, Journal, etc folders into the gw structure behind the scenes and notify was trying to check those and throwing an exception. This is speculation.
 
Give that a shot.
 


Paul Caron, CNE, MCSE | Messaging Architect 
Maine Medical Center | http://www.mmc.org ( http://www.mmc.org/ )
NOMOREcaronp at SPAMmmc.org | 207-662-6666
 
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>>> 

From: "Dennie Jeanquart" <djeanquart at madison.k12.wi.us>
To:<ngw at ngwlist.com>
Date: 4/16/2010 10:47 AM
Subject: [ngw] msvcr80.dll error
Hello,

After 5 years of supporting Groupwise, I have never ran into this issue before.  We are running GW 8.0.1 and I have a user who can log into any Windows XP workstation on our network and get the same error message referencing the msvcr80.dll   This happens if she tries to send or reply to messages and when she checks the properties of a message.  She can however use webaccess to send, reply, and check properties without incident.  I have run the GWcheck Analyze/Fix database on the Structure and Index databases for her account.  I have also applied the latest GW 8.0.1 hp1 patch.  If anyone has run into this or has any ideas, I would greatly appreciate them sharing with me.

Thanks,

Dennie

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