[ngw] D069 When Restoring - Fixed

Mario Gingras Mario at laurentian.ca
Mon Apr 19 14:38:35 UTC 2010

I have finally figured out the problem...  adding the domain as part of the username did the trick.

In the restored post office server's log, I could see anonymous login attempts.  Even enabling anonymous logins to the folder with full permissions to everybody in the world did not bring my messages back!  Making the remote user as domain_name\administrator fixed it.  I would imagine that had the server not be a part of a domain that this problem would not have occurred.  I guess it's another reason not to have domains :-)


>>> Gert <gwcheck at gmail.com> 4/18/2010 9:42 am >>>
Map the drive to the restore area in the Admin's login script.


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On Fri, Apr 16, 2010 at 9:38 PM, Mario Gingras <Mario at laurentian.ca> wrote:

> Hi folks,
> I'm having a problem restoring messages for a user.  Here are the settings:
> - source server = Win2K3, GW 7.0.3
> - restore server = Win2K3 (different server than live post office)
> - C/S only for both post offices (live and restored)
> I set up the Restore Area in ConsoleOne using
> \\ipaddress\share_name\folder_location and made both the post office and the
> individual user members of this Restore Area, entered the administrator
> username and password in the remote server settings for the POA and also
> added the same thing in the POA startup file just to make sure.
> I can login to the mailbox, open the backup and see all of the messages.
>  But, if I try to restore a message, I get a D069 "You have attempted to
> open an incompatible backup database" error.  On the POA console, I see a
> "Error: Attempt to open invalid backup location [D069] User: UserX" error.
>  If I do a "Restore Mailbox" from ConsoleOne, I see pretty much the same
> error.
> At this point, I'm assuming that it's a Windows permission issue so I
> opened the share to everyone in the world and I'm still getting the same
> error.
> Anybody have any thoughts/ideas/suggestions????
> Thanks in advance!
> Mario
> Laurentian University
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