[ngw] D069 When Restoring - Fixed

[Gert]

So it was an admin rights issue.
Plus you have two AD domains it seems. Then that clears the issue ;-)

Great work!

Gert

Novell Knowledge Partner

Owner, independent consultant
www.GWCheck.com
"the best GW site" - Tay Kratzer

gert at gwcheck.com
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How come, when my wife says
"we need to talk", it is never
about Drupal? ;-) - Dries Buytaert


On Mon, Apr 19, 2010 at 4:38 PM, Mario Gingras <Mario at laurentian.ca> wrote:

> I have finally figured out the problem...  adding the domain as part of the
> username did the trick.
>
> In the restored post office server's log, I could see anonymous login
> attempts.  Even enabling anonymous logins to the folder with full
> permissions to everybody in the world did not bring my messages back!
>  Making the remote user as domain_name\administrator fixed it.  I would
> imagine that had the server not be a part of a domain that this problem
> would not have occurred.  I guess it's another reason not to have domains
> :-)
>
> Mario
>
> >>> Gert <gwcheck at gmail.com> 4/18/2010 9:42 am >>>
> Map the drive to the restore area in the Admin's login script.
>
> Gert
>
> Novell Knowledge Partner
>
> Owner, independent consultant
> www.GWCheck.com
> "the best GW site" - Tay Kratzer
>
> gert at gwcheck.com
> Skype, Twitter, Facebook: GWCheck
>
> How come, when my wife says
> "we need to talk", it is never
> about Drupal? ;-) - Dries Buytaert
>
>
> On Fri, Apr 16, 2010 at 9:38 PM, Mario Gingras <Mario at laurentian.ca>
> wrote:
>
> > Hi folks,
> >
> > I'm having a problem restoring messages for a user.  Here are the
> settings:
> >
> > - source server = Win2K3, GW 7.0.3
> > - restore server = Win2K3 (different server than live post office)
> > - C/S only for both post offices (live and restored)
> >
> > I set up the Restore Area in ConsoleOne using
> > \\ipaddress\share_name\folder_location and made both the post office and
> the
> > individual user members of this Restore Area, entered the administrator
> > username and password in the remote server settings for the POA and also
> > added the same thing in the POA startup file just to make sure.
> >
> > I can login to the mailbox, open the backup and see all of the messages.
> >  But, if I try to restore a message, I get a D069 "You have attempted to
> > open an incompatible backup database" error.  On the POA console, I see a
> > "Error: Attempt to open invalid backup location [D069] User: UserX"
> error.
> >  If I do a "Restore Mailbox" from ConsoleOne, I see pretty much the same
> > error.
> >
> > At this point, I'm assuming that it's a Windows permission issue so I
> > opened the share to everyone in the world and I'm still getting the same
> > error.
> >
> > Anybody have any thoughts/ideas/suggestions????
> >
> > Thanks in advance!
> >
> > Mario
> > Laurentian University
> >
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>
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