[ngw] message go to junk mail, not in list

Joe Acquisto joe.acquisto at gmail.com
Thu Apr 22 19:07:21 UTC 2010


Really?  Hmm.  I was poking about in the header info without looking
for that specifically, so did not notice it.

Our SPAM scanner should not be setting that, but I will check that
while waiting to hook up with the user again.

joe a.

On Thu, Apr 22, 2010 at 2:48 PM, Joshua Pitlick <JPitlick at acog.org> wrote:
> Look at the message source.  Something is setting the X-Spam flag to "Yes".
> We initially had this issue when we started using GWAVA because our firewall
> was flagging the spam that got past Postini.
>
> Joshua Pitlick
> Lead Systems Engineer
> American College of Ob-Gyn
> 409 12th Street, SW
> Washington, DC 20024
>
>>>> Joe Acquisto <joe.acquisto at gmail.com> 4/22/2010 2:05 PM >>>
> GW 7.0.3 - user complains that some messages are going to junk mail
> folder, even tho not in junk mail list, either as user address or
> domain.  I verified that happened in at least one case, as a message
> popped into junk mail, and I immediately looked in junk mail list and
> confirmed that address/domain was not there.
>
> Suggestions?
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