[ngw] message go to junk mail, not in list

[Lilith Calbridge]

Could the user's settings be set to use personal address book as a filter?
 
Lil

>>> On 4/22/2010 at 1:05 PM, Joe Acquisto <joe.acquisto at gmail.com> wrote:

GW 7.0.3 - user complains that some messages are going to junk mail
folder, even tho not in junk mail list, either as user address or
domain.  I verified that happened in at least one case, as a message
popped into junk mail, and I immediately looked in junk mail list and
confirmed that address/domain was not there.

Suggestions?
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