[ngw] message go to junk mail, not in list

[Joe Acquisto]

I can now see the information you referred to.  The problem was not PO
views, as I claimed elsewhere, but too many fingers in the pie.    I
have ten, after all.

Properties is telling me that the sender's domain is in the junk list.
 However, that is not so.  We scoured the domain list and eve removed
the one user address with that domain in it.  Happened, in this case
to be gmail, but every other junked message claims the senders domain
is in the junk list.

I can send to this user from a gmail account and the message goes
directly to junk mail folder, with the claim

We proxied into another account in the same PO and see similar
behavior.  Reports are that other users in that PO also have the
issue.

Have no reports from any users in other PO's having this issue.

While this narrows it down, it would seem, to that PO, I am currently stalled.

joe a.

On Thu, Apr 22, 2010 at 4:32 PM, Morris Blackham
<Morris.Blackham at messagingarchitects.com> wrote:
> weird,   you should see something like
>
>
> Junk Mail Handling Evaluation Results
>
> Message is eligible for Junk Mail handling
> Sender e-mail address is not in recipient's personal address book
>
> Junk Mail settings when this message was delivered
>
> Junk List is enabled
> Junk Mail using personal address books is not enabled
> Junk iCal Mail using personal address books is not enabled
> Block List is not enabled
>
> You sure you have Advanced options selected for Properties?  Are your views upto date?
>
> Morris
>
>
>
>
>
>
>
>>>> Joe Acquisto <joe.acquisto at gmail.com> wrote:
>> Don't see such an item.
>>
>> Am I in the right place?  A snippet of the bottom is attached.
>>
>> joe a.
>>
>>
>> On Thu, Apr 22, 2010 at 4:02 PM, Morris Blackham
>> <Morris.Blackham at messagingarchitects.com> wrote:
>> > It's not in the header,   at the bottom of the properties page,  make sure
>> "advanced properties" is selected.
>> >
>> > Morris
>> >
>> >>>> Joe Acquisto <joe.acquisto at gmail.com> wrote:
>> >> Really?  Hmm.  I was poking about in the header info without looking
>> >> for that specifically, so did not notice it.
>> >>
>> >> Our SPAM scanner should not be setting that, but I will check that
>> >> while waiting to hook up with the user again.
>> >>
>> >> joe a.
>> >>
>> >> On Thu, Apr 22, 2010 at 2:48 PM, Joshua Pitlick <JPitlick at acog.org> wrote:
>> >> > Look at the message source.  Something is setting the X-Spam flag to "Yes".
>> >> > We initially had this issue when we started using GWAVA because our
>> >> firewall
>> >> > was flagging the spam that got past Postini.
>> >> >
>> >> > Joshua Pitlick
>> >> > Lead Systems Engineer
>> >> > American College of Ob-Gyn
>> >> > 409 12th Street, SW
>> >> > Washington, DC 20024
>> >> >
>> >> >>>> Joe Acquisto <joe.acquisto at gmail.com> 4/22/2010 2:05 PM >>>
>> >> > GW 7.0.3 - user complains that some messages are going to junk mail
>> >> > folder, even tho not in junk mail list, either as user address or
>> >> > domain.  I verified that happened in at least one case, as a message
>> >> > popped into junk mail, and I immediately looked in junk mail list and
>> >> > confirmed that address/domain was not there.
>> >> >
>> >> > Suggestions?
>> >> > _______________________________________________
>> >> > ngw mailing list
>> >> > ngw at ngwlist.com
>> >> > http://ngwlist.com/mailman/listinfo/ngw
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> _____________________________________________________________________________
>> >> ______
>> >> > The American Congress of Obstetricians and Gynecologists and The American
>> >> > College
>> >> > of Obstetricians and Gynecologists respect your email privacy. To remove
>> >> > this email
>> >> > address from future email messages, please email us at
>> >> Unsubscribe at acog.org.
>> >> > You
>> >> > may also send a written request to 409 12th Street, SW, Washington, DC
>> >> > 20024-2188,
>> >> > ATTENTION: Information Systems.
>> >> > _______________________________________________
>> >> > ngw mailing list
>> >> > ngw at ngwlist.com
>> >> > http://ngwlist.com/mailman/listinfo/ngw
>> >> >
>> >> >
>> >> _______________________________________________
>> >> ngw mailing list
>> >> ngw at ngwlist.com
>> >> http://ngwlist.com/mailman/listinfo/ngw
>> >
>> > _______________________________________________
>> > ngw mailing list
>> > ngw at ngwlist.com
>> > http://ngwlist.com/mailman/listinfo/ngw
>> >
>
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