[ngw] Is it a good idea to re-create the user database?
perry.lawless at nicholls.edu
Tue Apr 27 14:15:39 UTC 2010
We are running Groupwise 7 (1 post office, gwia, webaccess) on Netware
6.5 and it has been solid (Will be upgrading this summer with new
hardware purchase). Server has raid 5 internal sas drives with 2
pools (sys, mail). On saturday night there was a block error that
shut down the mail pool. The error was "An error at block xxx has
compromised volume integrity the pool is being deactivated". And of
course it also shutdown the mail volume ("An error at block xxx has
compromise volume integrity the volume is being deactivated'). The
sys volume was unaffected so the server did not abend (but the mail
volume was deactivated). I remarked the groupwise agents in autoexec
and rebooted the server. Everything came up normally including the
mail pool and mail volume. I put my autoexec back and rebooted the
server again to make sure it would load the agents correctly.
Everything was fine. I monitored the server for an hour or so to see
if it would have any errors. Everything looked ok. I figured I
dodged a bullet.
Well monday morning (this morning) I get a call that a user could not
login. His account looks fine in c1 so I try to send him an email.
His email address was not in the system address book, so I run a
gwcheck on his account and it says "user does not exists in this post
office". I checked my daily gwcheck log file from yesterday and I see
there are 12 "Database userxxx.db in Store Catalog but not in Address
Book". At the end of the gwcheck log file, under Correctable
conditions encountered, is "code 23 - Databases in Store Catalog, not
in Address Book-12 count". I check the other 11 accounts and they
are missing from the system address book as well. Can I run a gwcheck
(re-create user database) on the 12 users? I have never had to run
this so it makes me a little nervous. Is there a better way to get
the users back?
Thanks in advance!
University Computer Services
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