[ngw] Strange Webaccess 8 login issue (becoming widespread)

Matt Vincent Mattv at gators.uaa.ufl.edu
Thu Apr 29 14:57:14 UTC 2010

Thanks Tim, but yes, we have done that.  I can login as myself on my computer, then turn around and try with one of the users that having the issue on the same computer and it has the problem.  It seems to be different than the issue of logging in and it going to the blank page.  Thanks again for the quick response, we hoped that would have done the trick as well.

From: 	"Tim Jackson" <tjackson at baltimorecountymd.gov>
To:	<ngw at ngwlist.com>
Date: 	4/29/2010 10:54 AM
Subject: 	Re: [ngw] Strange Webaccess 8 login issue (becoming	 widespread)

Sounds kinda obvious but did you clear browser cache/temp files? Also, I would install a second browser on the workstation and see if it happens on that as well. That should rule out a browser issue.

>>> "Matt Vincent" <Mattv at gators.uaa.ufl.edu> 4/29/2010 10:50 AM >>>
We had one user with this issue and are now up to at least 4.  Here is the scenario...

- A user enters username and password at login page
- On the server it shows that user login
- On their screen, it just stays on the login page and empties the password field

If you log them in again, it does the same thing and just shows another login on the server for that user.  When setting logging on the server to verbose, diagnostic, etc. it just show as if a normal user is logging in.  We have tried a validate, recover, and rebuild on the database that this sits on to no avail.  Please help Groupwise guru's!


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