[ngw] scrambled characters in Excel after GW802 upgrade

Matt Schlawin MSchlawin at fvlhs.org
Fri Mar 4 21:43:14 UTC 2011


I have the 8.02 HP2 client installed and have not seen this.
 
If you right click the document and "save as", and then try to open it, is it still scrambled?

>>> On 3/4/2011 at 10:16 AM, in message <4D709FEA020000630005C246 at gwia1.rbf.eng>, "Steve Tucker" <STEVET at rbf.com> wrote:

Has anyone seen this issue before?
GW system is 8.0.2hp2
Client is 8.0.2
User opens an excel document and it shows a bunch of scrambled characters in the cells. This only seems to happen to users who receive the GW8.0.2 client upgrade. That is why I'm assuming that it may be a GroupWise client integration issue. Has anyone run into this? Any resolution?

Thanks,
Steve
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