[ngw] Bcc question

James Taylor James.Taylor at eastcobbgroup.com
Tue Dec 4 20:04:30 UTC 2012


The bcc: field is populated based on the header info in the incoming email.
I have never heard of this happening.
If you have a relay host for incoming mail, I would suspect it is doing something bad to the smtp header of the incoming email.
-jt


James Taylor
The East Cobb Group, Inc.
678-697-9420
james.taylor at eastcobbgroup.com
http://www.eastcobbgroup.com



>>> "Jeffrey GHITELMAN" <jeffrey.i.ghitelman at state.or.us> 12/4/2012 11:21 AM >>>
Hi everyone,
 
I need a little help with an issue I can't figure out.  I hope I can explain this clearly.
 
We are a single domain, single po shop. Ever since the 5.x days our system was configured with two domains in the Internet Addressing portion of our system config. .
 
Our internal domain is PERS.STATE.OR.US which was (is) the preferred domain and STATE.OR.US was the second domain listed. I never really understood why STATE.OR.US was specified, but as long as everything worked properly, I left it alone.
 
All our external email is relayed to a statewide mailhub which does a lookup and replaces @state.or.us with the proper agency domain in our case PERS.STATE.OR.US. 
 
However, when internal apps with built-in SMTP mailers would try to send to STATE.OR.US addresses, the GWIA would return  a addressee unknown error, because that entity did not exist locally. 
 
So to correct this, I removed the STATE.OR.US definition on our system. Well that fixed the relay problem.... but introduced another issue.
 
Now, all inbound email shows the users full external address (e.g. FN.LN at PERS.STATE.OR.US) in the To: field and their display name in the Bc: field.  Is there anyway to prevent the Bc field from being populated like this?
 
Thanks!
 
 
Regards
 
Jeff
 
Desktop Support
503-603-7589
 
SL2


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