[ngw] GWIA trouble

David Gerisch DGerisch at co.tulare.ca.us
Mon Dec 17 17:54:08 UTC 2012

Thank you Lawrence.  Now to see if I can automate the monitoring.  ;-)

David Gerisch

>>> Lawrence Kearney <lawrence.kearney at earthlink.net> 2012-12-17 09:45 >>>
My experience has been that mobile devices connecting via pop/imap can cause this behavior. Checking for processes that have those ports open for extended periods of time will indicate you're experiencing this issue ...

Only solution is to restart the agent ...

-- lawrence

David Gerisch <DGerisch at co.tulare.ca.us> wrote:

>Does the following symptom ring any bells for anyone?
>My GWIAs are occasionally going non-responsive for SMTP.  GroupWise
>Monitor thinks they are running, but telnet to port 25 does not
>connect.  Every few minutes, the GWIA sends "The communications link to
>the GroupWise mail system is back up." to the postmaster.
>A stop and start of the GWIA restores SMTP service.
>GroupWise 2012 Support Pack 1.
>David Gerisch
>ngw mailing list
>ngw at ngwlist.com 

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