[ngw] Primary Domain Issues After 2012 Upgrade

Danita Zanre dzanre.ngwlist at gmail.com
Wed Sep 19 14:01:17 UTC 2012

So, if it were me, I'd shut everything down (all MTAs), backup all of my
wpdomain.db files, do a top-down rebuild, rename the admin queues and
start it all back up and see what happens.  Of course, before you do this,
make sure that the system looks "right" from the primary domain
perspective (I.e., all of the users exist, etc.), because of course if the
primary is missing something, it will be gone from EVERYWHERE after a top
down rebuild.  This is one of the reasons that I don't generally use a TDR
for general "maintenance".  But it sounds like you could be in a situation
where it's needed.  But BACKUP everything first just in case.

Danita Zanre
I love my job and you can too!

On 9/19/12 6:49 AM, "JOSHUA PITLICK" <JOSHUA.PITLICK at EEOC.GOV> wrote:

>No news.  We are still battling multiplying admin messages generating on
>our primary.  I did discover that the e-mail volume on the primary server
>had been set to allow salvage.  That was not the cause, but exacerbated
>the problem.
>I wouldn't worry about your upgrade to 2012.  There might be something
>about our environment that is causing the problem.  I would just make
>sure that you've performed a top down rebuild.  Also make sure you don't
>have any pending operations and admin message flow is working beforehand.
>Joshua Pitlick
>Senior Network Engineer
>Office of Information Technology
>U.S. Equal Employment Opportunity Commission
>>>> Thieu Hon TRAN <k-ngwlist at thtran.de> 9/18/2012 4:58 AM >>>
>any news on this issue? We are planning an upgrade to GW2012 this week ...
>    Hon.
>> We checked the link configuration.  We also tried overriding the links
>>with the server IPs for each domain.  We now have an SR open with NTS.
>>From the looks of it, the system is processing, but cannot keep up with
>>all the admin messages that are being generated.  This to the point that
>>the volume the primary domain resides on filled up.
>> Does anyone recall if there were MTA issues with the initial build of
>>2012?  I recall hearing about GWIA issues, but I don't recall hearing
>>anything about MTA issues.  Maybe a newer build will resolve our issue.
>> Joshua Pitlick
>> Senior Network Engineer
>> Office of Information Technology
>> U.S. Equal Employment Opportunity Commission
>>>>> Gert <gert at gwcheck.com> 9/8/2012 4:11 AM >>>
>> Out of bed already?
>> Check the links on the HTTP consoles and the link config. Otherwise
>> the 1st and see.
>> Gert
>> GWCheck.com
>> On Fri, Sep 7, 2012 at 10:19 PM, JOSHUA PITLICK
>><JOSHUA.PITLICK at eeoc.gov>wrote:
>>> I just upgraded our primary domain to GroupWise 2012 yesterday.
>>>  Everything seemed ok after the initial install.  However, today I am
>>> seeing thousands of messages piling up mostly in the priority 2
>>> under mslocal/gwinprog and mslocal/mshold.  It appears as though some
>>> processing is occurring, but I am not sure if the queues are filling up
>>> faster than they are emptying.  I also don't know why this started
>>> happening.  Should I just wait it out for the weekend and see if it
>>> up?  Or do I need to take more drastic action?  I already renamed the
>>> mslocal directory and restarted the MTA.  Thanks.
>>> Joshua Pitlick
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