[ngw] Mail delivery problem

Danita Zanre dzanre.ngwlist at gmail.com
Wed Sep 26 17:19:01 UTC 2012


This reminds me of a universal truth from Dr. Gregory House . . . .

===
Danita Zanre
I love my job and you can too!
http://www.moveoutoftheoffice.com/numis.html






On 9/26/12 11:17 AM, "Matt Beckstrom" <mbeckstrom at lclibrary.org> wrote:

>Ok.  I was able to figure out the problem.  The user assured me she was
>not using the client junkbox, and there was nothing in her junkbox, but
>her junkbox was configured to reject message from that user.
> 
>I thought I was thorough before posting to the group.  Apparently not.
> 
>Thanks!
> 
>Matt
> 
>
>
>>>> "Alan Bens" <ABENS at go-metro.com> 9/26/2012 10:51 AM >>>
>I would look at the Post Office log first, and see if you can see it
>reach the Post Office.
>
>If it's in the GWIA then it passes to MTA I don't believe you'll be
>able to tell if the e-mail went through the MTA.
>
>I would personally look at her client and make double sure it's not
>rules or junk/spam filter, after checking the PO log.
>
>Al B
>
>>>> On 9/26/2012 at 12:28 PM, "Matt Beckstrom"
><mbeckstrom at lclibrary.org> wrote:
>
>I have a user who does not receive messages from one particular
>non-GroupWise user.  She can receive messages (apparently) from everyone
>else, but not one person.
>
>I have confirmed that my SPAM gateway is receiving the message and
>passing it successfully to GroupWise.  The GWIA shows receipt of the
>message, and passes it off to the MTA.  I have increased the log level
>of the MTA, but I don't see that message coming in.
>
>The user has no rules, and does not use the junkbox.  The external user
>can send messages to other users on my GroupWise system.
>
>I have done an analyze/Fix and other database checks on the user.
>Everything looks fine.
>
>Any other ideas?  My next step is to open an SR with Novell
>
>
>
>
>
>
>Matt Beckstrom
>Network Services Manager
>mbeckstrom at lclibrary.org
>Lewis & Clark Library
>406.447.1690 x111
>_______________________________________________
>ngw mailing list
>ngw at ngwlist.com
>http://ngwlist.com/mailman/listinfo/ngw
>_______________________________________________
>ngw mailing list
>ngw at ngwlist.com
>http://ngwlist.com/mailman/listinfo/ngw




More information about the ngw mailing list