[ngw] Size of mailbox not decreasing

Laura Buckley laurabuckley2000 at gmail.com
Tue Sep 24 14:38:16 UTC 2013

Hi Susan,

Quick question:  Were the log files e-mail to anybody else in the GroupWise

Kind regards,


On Tue, Sep 24, 2013 at 4:35 PM, Susan Borgos <sborgos at ots-denver.com>wrote:

> Our GroupWise has gotten out of control.  We are purging old users like
> crazy and have started archiving.  The admin account had a lot of log files
> in it, so we went through and deleted all but maybe 60 messages.  However,
> the size of the mailbox hasn't changed.  So, the mailbox shows that it is
> 10GB in size, but there's almost nothing in there.  I ran a reduce through
> GWCheck on both that mailbox and on the whole post office and the change
> was
> minimal.  Is there some switch in GWCheck that I need to use to reduce the
> size of the mailbox.  We combed it pretty well and there are no large
> attachments, no hidden folders or files, sent items has been cleaned.
> If anyone has any idea as to what is happening, and what we can do, please
> let me know.  If this is happening with the Admin account, I'm not sure how
> many other accounts could also be affected.
> Thanks.
> Sue
> Susan H. Borgos, J.D., CNE
> Office Technology Solutions, Inc.
> 4880 E. Atlantic Place
> Denver, Colorado 80222
> 720-334-0231
> www.ots-denver.com
> http://www.linkedin.com/in/sborgos
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