[ngw] GW undeliverable notification format

Jim Gosney jgosney at genesco.com
Tue Jul 8 13:11:41 UTC 2014


Excellent thought.  I never thought of that.  But I compared the two files and they are identical.  Using statusEN.xml on both boxes.

>>> Laura Buckley <laurabuckley2000 at gmail.com> 7/8/2014 8:03 AM >>>
Hi,

Is the statusUS.xml (US or other country code) the same for both GWIA's?
It's found in the GWIA directory.

Cheers,



On Tue, Jul 8, 2014 at 2:56 PM, Jim Gosney <jgosney at genesco.com> wrote:

> I've got a quick question for everyone.
>
> On our GW2012sp2 system, we have added a DLP system to filter outgoing
> mail.
>
> In the past, our mail flow went like this:
>
> Primary Domain --> GWIA --> external recipient
>
> And if a message was undeliverable, the sender would receive back the
> typical message stating the problem and who the recipient was -- BOTH
> USERNAME AND DOMAIN
>
>
> But since we've added the DLP system into the mix, we had to add a
> secondary GWIA on the other side (don't ask) so the flow now looks like
> this:
>
> Primary Domain --> GWIA --> DLP box --> GWIA (on a secondary domain) --
> external recipient
>
> Now if a message is undeliverable, the sender receives back much less
> information.  Instead of stating who the message was to, it simply tells
> the users that the message sent at X time to X domain returned X error.  If
> the original message was sent to a single user, it is easy to correlate
> from the sent items which message is the problem (although some people even
> struggle with that concept) but if the message was sent to multiple people,
> then the sent item is useless and I have to go digging through the GWIA
> logs to determine the faulty recipient.
>
> So question 1:  Why is the second GWIA responding this way?  It's a
> Groupwise agent so shouldn't it respond like the primary?
> And question 2:  Is there a setting somewhere to change this behavior?  I
> can't find one but perhaps I'm overlooking it.
>
> thx
>
>
>
>
>
>
> CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential
> and may also be privileged. No waiver of any legal privilege or proprietary
> right is intended or shall be deemed to have occurred by the transmission
> of this e-mail or its contents or attachments to any person other than the
> originally intended recipient.  If you are not an intended recipient of
> this e-mail, you are hereby notified that any unauthorized use,
> dissemination, storage or copying of this e-mail or the information
> contained in it or attached to it is strictly prohibited. If you have
> received this e-mail in error, please delete it and immediately notify the
> sender by telephone. Thank you.
>
> _______________________________________________
> ngw mailing list
> ngw at ngwlist.com
> http://ngwlist.com/mailman/listinfo/ngw
>
>
_______________________________________________
ngw mailing list
ngw at ngwlist.com
http://ngwlist.com/mailman/listinfo/ngw




CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may also be privileged. No waiver of any legal privilege or proprietary right is intended or shall be deemed to have occurred by the transmission of this e-mail or its contents or attachments to any person other than the originally intended recipient.  If you are not an intended recipient of this e-mail, you are hereby notified that any unauthorized use, dissemination, storage or copying of this e-mail or the information contained in it or attached to it is strictly prohibited. If you have received this e-mail in error, please delete it and immediately notify the sender by telephone. Thank you. 


More information about the ngw mailing list