[ngw] Reply Rule Behavior

Matt Weisberg matt at weisberg.net
Wed Jul 30 20:52:49 UTC 2014


Ahh, Thanks! Forgot about that one!

Matt

--------
Matt Weisberg
Weisberg Consulting, Inc.
matt at weisberg.net
www.weisberg.net
ofc. 248.685.1970
cell 248.705.1950
fax 248.769.5963

On Jul 30, 2014, at 10:03 AM, Bob Jonkman <bjonkman at torontohydro.com> wrote:

> There's a client option under "Send Option" for "Allow reply rules to
> loop".  At least, on my GW8 system...  Checking the box will send a
> reply for every message.
> 
> --Bob.
> 
> 
> --
> Bob Jonkman mailto:bjonkman at torontohydro.com
> Toronto Hydro GroupWise Operations Support
> Phone: +1-416-542-3100;ext=30237
> Cell: +1-416-903-0083
> 
> 
>>>> Matt Weisberg <matt at weisberg.net> 2014-07-30 09:55 >>>
> 
> I had a customer actually complain about this rule behavior in GW 2012
> (can’t recall if it was like this in 8):
> 
> "Rules that trigger a reply (such as this vacation rule) keep a record
> of who a reply has been sent to, and ensure that a reply is sent only
> once to that user.”
> 
> Is there any way to disable that behavior?  For some reason, they want
> it to reply repeatedly.
> 
> Matt
> 
> 
> --------
> Matt Weisberg
> Weisberg Consulting, Inc.
> matt at weisberg.net
> www.weisberg.net
> ofc. 248.685.1970
> cell 248.705.1950
> fax 248.769.5963
> 
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