[ngw] GW2012sp3 webaccess attachment limit

Joseph Marton jmmarton at gmail.com
Wed Feb 11 15:24:25 UTC 2015


In the link config utility, try going to View->Post Office Links.

Joe

On Wed, Feb 11, 2015 at 9:12 AM, Jim Gosney <jgosney at genesco.com> wrote:

> 1.  Don't know where to look for that.  (Looked through C1 link
> configuration but couldn't find it)
>
> 2.  The server has 10GB free on both the C: and D: drive.  webacc.cfg
> shows the location for the temp storage area as $(WebAppConfig.path)/temp
> but can't determine the variable value.
>
> I'll open an SR to help figure this out.
>
>
>
> >>> Joseph Marton <jmmarton at gmail.com> 2/11/2015 8:58 AM >>>
> Two things to check.
>
> 1) Go to the domains (especially the one that owns the PO of this user) and
> look at the PO links.  Make sure there isn't a maximum send message size
> set.
>
> 2) Within webacc.cfg, there's a setting for a temporary storage area for
> uploaded files.  Make sure there's enough disk space available on the
> WebAccess server.
>
> Joe
>
> On Wed, Feb 11, 2015 at 7:10 AM, Jim Gosney <jgosney at genesco.com> wrote:
>
> > I've checked all of those and nothing is set.
> >
> > But this is affecting only messages he sends through web access.
> >
> >
> >
> > >>> "Elbert LaGrew" <Elbert.LaGrew at katun.com> 2/11/2015 7:00 AM >>>
> > By other places, I mean the Domain ..and Default send options on the GWIA
> > Default Class of Service...
> >
> > There are also size options on links...check out that, but I would think
> > it would be a disk space option for sending that is enabled.  By the way,
> > the default is UNLIMITED...so it is not set at all...
> >
> > --El
> >
> > >>> On 2/11/2015 at 6:56 AM, in message <54DB516B.786 : 118 : 12901>,
> > Elbert LaGrew wrote:
> >
> > There are several different places where size limits are set.
> >
> > The obvious one is ConsoleOne --> Right-click on GW userID --> GroupWise
> > Utilities -->Client Options --> Send Button -->Diskspace Mgmt, Message
> > size,  This can also be set from the PO level...do the same to check for
> > PO...by right-clicking the PO icon.
> >
> > Other places as well....
> >
> > --El
> >
> > >>> On 2/11/2015 at 6:46 AM, in message <
> > 54DAFAE00200000B00012C22 at genesco.com>, "Jim Gosney" <jgosney at genesco.com
> >
> > wrote:
> >
> > That is what I'm asking.  Our CIO tried to attach a large file in
> > webaccess and it failed.  Through trial and error, I've discovered the
> > limit seems to be about 30MB.  So I'm trying to determine if this is a
> > hard-coded limit or an adjustable limit.
> >
> >
> >
> > >>> "David Krotil" <David.Krotil at krotilovi.cz> 2/10/2015 4:06 PM >>>
> > Hi,
> > With Windows client you are able to attach more than 30 MB file ?
> >
> > David
> > >>> "Jim Gosney" <jgosney at genesco.com> 10.2.2015 22:44 >>>
> > Since upgrading our webaccess from SP2 to SP3, no one is able to attach
> > a file to message over 30MB.
> >
> > I've looked through the documentation looking for the location of this
> > setting but can't seem to come up with it.
> >
> > Anyone know where this parameter is configured?
> >
> > Thanks,
> >
> > ~+~^~+~^~+~^~+~^~+~^~+~^~+~^
> > Jim Gosney
> > * Linux System Engineer
> > * Groupwise System Engineer
> > * Mobility Server Admin
> > Genesco, Inc.
> > Nashville, TN
> > 615-367-7850
> >
> >
> >
> >
> >
> >
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