[ngw] Calendar opens as MultiUser and Crashes

Laura Buckley laurabuckley2000 at gmail.com
Thu Jun 11 13:22:40 UTC 2015


Hi Renee,

Perhaps ask them for the newer build?

In the interim, something else that you could try, on the user affected,
run a GWCheck with the option to Reset Client Options.  That might kick
something out of the woodwork.

Kind regards,

Buckley


On Thu, Jun 11, 2015 at 3:15 PM, Renee Hunter <Renee at wfse.org> wrote:

> No
>
> Reneé
>
>
> >>> Laura Buckley <laurabuckley2000 at gmail.com> 6/11/2015 4:11 AM >>>
> Hi Renee
>
> Did NTS give you a newer build of the client?
>
> Kind regards,
>
> Buckley
>
> On Thu, Jun 11, 2015 at 2:17 AM, Renee Hunter <Renee at wfse.org> wrote:
>
> > Hi Laura,
> >
> > Under ten accounts in proxy view.
> >
> > I'll do this.
> >
> > I just ran a "plain" Contents check against one of the accounts
> under
> > her Multiuser and got a new error:
> >
> >  108 Proxy records referencing invalid users...........     3
> >
> > I'll be researching that tonight.
> >
> > Poking around in a couple of the accounts, in one multuser view I
> can
> > see both of the appointments, but in another view of just her
> account
> > only one appt shows.
> >
> > Novell recommended I try:
> > https://www.novell.com/support/kb/doc.php?id=7006236
> >
> > Reneé
> >
> >
> > >>> Laura Buckley <laurabuckley2000 at gmail.com> 6/9/2015 11:59 PM >>>
> > Hi Renee,
> >
> > How many user calendars are in the multi-user view of the person
> > affected?
> >
> > One of those will be causing a problem - at least that's what I
> think.
> >
> > I would recommend "PROXYFIX" against each of the accounts in the
> > multi-user
> > calendar view.  It only takes a few seconds to run!
> >
> > Let us know how it goes.
> >
> > Kind regards,
> >
> > Buckley
> >
> > On Tue, Jun 9, 2015 at 8:25 PM, Renee Hunter <Renee at wfse.org> wrote:
> >
> > > Hi Buckley,
> > >
> > > I'm running this now against the account first experiencing the
> > issue.
> > > Does it need to be ran for each account in her multi-duser view?
> > >
> > > I'm guessing it is her account causing the problem, but nor sure
> it
> > was
> > > not one of the other accounts.  I ran maintenance against them
> all,
> > but
> > > not the Misc proxyfix.
> > >
> > > Reneé
> > >
> > >
> > > >>> Laura Buckley <laurabuckley2000 at gmail.com> 6/4/2015 8:25 AM
> >>>
> > > Hi,
> > >
> > > You could try this, run a GWCheck on the account who owns the
> > calendar
> > > with
> > > the MISC option of PROXYFIX
> > >
> > > Cheers,
> > >
> > > Buckley
> > >
> > > On Thu, Jun 4, 2015 at 5:20 PM, Warren Stewart
> > > <wstewart at cccoe.k12.ca.us>
> > > wrote:
> > >
> > > > We had an issue with the Multi-User calendar and it turned out
> > that
> > > a
> > > > user had created a loop by proxying to a proxyed calendar.
> > > >
> > > > Just a thought.
> > > >
> > > > Warren Stewart
> > > > Network Project Manager
> > > > Contra Costa County Office of Education
> > > > v. 925-942-3327
> > > >
> > > > >>> "Renee Hunter" <Renee at wfse.org> 6/3/2015 12:23 PM >>>
> > > > GroupWise 2014, SUSE Linux 11 64bit, Windows 7 workstation
> > > >
> > > > This morning a user's multicalendar view crashed when it was
> > opened.
> > > > Uninstalling and reinstalling the client with a client Novell
> > > provided
> > > > me nor the HP1 client did not fix the issuesl
> > > >
> > > > I deleted the multiuser calendar, but now when calendar is
> clicked
> > > on,
> > > > immediately it tries to open the multiuser view.  I set Calendar
> > > back
> > > > to
> > > > its defaults.
> > > >
> > > > Ran maintenance against the user account, including Contents.
> It
> > > > found
> > > > proxy errors fixed.  Reran Contents with no issues remaining.
> > > Running
> > > > maintenance against the users in her multi-calendar view.
> > > >
> > > > Waiting for the Novell engineer to call me back.
> > > >
> > > > Reneé
> > > >
> > > >
> > > >
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