[ngw] .ics attachments not showing up

Jim Gosney jgosney at genesco.com
Wed Nov 18 18:40:52 UTC 2015


So we have an external system that sends appointment invites to internal recipients.  The invites are sent as .ICS attachments so the user can just double-click them and add them to their calendar.
 
For some reason, although in Webmail, the .ics attachment is visible, in the GW client, the attachment window is always turned off and the user has to turn on the attachment window to view the attachment.  Additionally, there is no paperclip icon beside the message to indicate there is an attachment.  It's almost as if the client is not recognizing the .ics file as an attachment and is therefore hiding the attachment window.
 
Is this normal behavior?  Google search didn't come up with anything useful.  The behavior is consistent across all our 12.0.x clients (.2, .3, and .4)
 
thanks,
jg
 
 




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