[ngw] Outlook 2013 to GMS

Jason Ross jason at ethisec.com.au
Tue Nov 24 08:57:49 UTC 2015

How did you isolate this issue? Did anything show up in the event viewer?

>>> John Platten <johnp2943 at gmail.com> 24/11/2015 3:52 PM >>>
I had a Outlook 2016 crash issue after Login every time.  I fixed it with
this ....

Messaging Subsystem\MSMapiApps]

You will see these 2 entries.....

"grpwise.exe"="Microsoft Outlook"
"gwcma1.dll"="Microsoft Outlook"

change these 2 keys to


This might not be the crash that you are getting though.

> >>> "Jason Ross" <jason at ethisec.com.au> 11/23/2015 5:26 AM >>>
> I tried setting up Outlook 2013 to talk to my GMS server today.
> Everything seemed to configure and talk to the GMS server just fine,
> however Outlook kept crashing and only stopped crashing when I removed the
> ActiveSync account.
> Anyone else using ActiveSync on Outlook 2013 and if so is it working
> reliably?
> Jason Ross, CISSP, PAN CNSI
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