[ngw] Shared Folder New Mail

Pam Robello pkrobello at gmail.com
Wed Aug 10 13:47:27 UTC 2016

Hi Doug,

This is a known issue.  We have an FTF client available with the fix.  Please open an SR to get that FTF.


>>> Doug Ratz<dratz at Lakeheadschools.ca> 8/10/2016 7:43 AM >>>

GW 2014r2sp1

Shared folders have a mail/letter icon beside them as if there is a new mail item in the folder, even though there isn't a new item. Clicking on the folder makes the icon go away, but it comes back. There are no unread items in the folder. Ideas?

Thanks, Doug.


Douglas Ratz

Lakehead Public Schools

(807) 625-5161


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