[ngw] Shared Folder New Mail

Doug Ratz dratz at Lakeheadschools.ca
Wed Aug 10 14:50:16 UTC 2016


Thanks. I tried to open an SR  but apparently we are only paying for
licenses, not support, and can't open an SR.

Doug

-- 
Douglas Ratz
Lakehead Public Schools
(807) 625-5161
 



>>> On Wednesday, August 10, 2016 at 9:47 AM, "Pam Robello"
<pkrobello at gmail.com>
wrote:

> Hi Doug,
> 
> 
> 
> This is a known issue.  We have an FTF client available with the fix.
 
> Please open an SR to get that FTF.
> 
> 
> 
> Pam
> 
> 
>>>> Doug Ratz<dratz at Lakeheadschools.ca> 8/10/2016 7:43 AM >>>
> 
> 
> GW 2014r2sp1
> 
> 
> 
> 
> Shared folders have a mail/letter icon beside them as if there is a
new mail 
> item in the folder, even though there isn't a new item. Clicking on
the 
> folder makes the icon go away, but it comes back. There are no unread
items 
> in the folder. Ideas?
> 
> 
> 
> 
> Thanks, Doug.
> 
> 
> 
> 
> ‑‑ 
> 
> Douglas Ratz
> 
> Lakehead Public Schools
> 
> (807) 625‑5161
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
> 
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