[ngw] GW SLES entitlement

Stephen Hesser shesser at arandpartners.com
Mon Feb 1 18:23:35 UTC 2016

I see where you see this. . This entitlement also includes 30 days of
installation support on SLES and 1 year of patch updates. But the price
your looking at I believe is a one year deal.  They don't prorate for
multi year agreements any more I believe. If your were to purchase 2
years of maint. you will probably get 2 years of patching and support.

>>> Joseph Marton <jmmarton at gmail.com> 2/1/2016 12:09 PM >>>
That doesn't sound right.



On Mon, Feb 1, 2016 at 11:52 AM, Matt Weisberg <matt at weisberg.net>

> I recently discovered that I was incorrect in my interpretation of
> SLES entitlement included with GroupWise.  I always thought that you
> entitled to use as much SLES as needed to support your GroupWise work
> and that you would be entitled to basic patch channel updates for
> long as you maintained your GroupWise maintenance.  Apparently, that
> part is incorrect.  The patch subscription is only granted for one
> After that, there is no entitlement to patch updates for SLES.  You
> pay for it.  I was informed of this by a SuSE SE and sure enough, it
> certainly does say that, one year of patch updates, as it says here:
> https://www.novell.com/products/groupwise/howtobuy/
> Was I alone in my mis-understanding of the SLES entitlement?
> Matt
> *
> Matt Weisberg
> Weisberg Consulting, Inc.
> matt at weisberg.net
> www.weisberg.net
> ofc. 248.685.1970
> cell 248.705.1950
> fax 248.769.5963
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