[ngw] GW SLES entitlement

Matt Weisberg matt at weisberg.net
Mon Feb 1 19:22:48 UTC 2016


I made that argument too and I was told, no, it’s one year period.  

But the EULA kinda makes it sound like it does work this way.

As usual, I’m betting there is a major disconnect here between the business units.

Matt

— 
  Matt Weisberg
  Weisberg Consulting, Inc.
  matt at weisberg.net
  www.weisberg.net
  ofc. 248.685.1970
  cell 248.705.1950
  fax 248.769.5963









On 2/1/16, 1:23 PM, "ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of Stephen Hesser" <ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of shesser at arandpartners.com> wrote:

>I see where you see this. . This entitlement also includes 30 days of
>installation support on SLES and 1 year of patch updates. But the price
>your looking at I believe is a one year deal.  They don't prorate for
>multi year agreements any more I believe. If your were to purchase 2
>years of maint. you will probably get 2 years of patching and support.
>
>>>> Joseph Marton <jmmarton at gmail.com> 2/1/2016 12:09 PM >>>
>That doesn't sound right.
>
>https://www.novell.com/licensing/eula/groupwise/eula-groupwise-2014R2-102715_en.pdf
>
>Joe
>
>On Mon, Feb 1, 2016 at 11:52 AM, Matt Weisberg <matt at weisberg.net>
>wrote:
>
>>
>> I recently discovered that I was incorrect in my interpretation of
>the
>> SLES entitlement included with GroupWise.  I always thought that you
>were
>> entitled to use as much SLES as needed to support your GroupWise work
>loads
>> and that you would be entitled to basic patch channel updates for
>SLES as
>> long as you maintained your GroupWise maintenance.  Apparently, that
>last
>> part is incorrect.  The patch subscription is only granted for one
>year.
>> After that, there is no entitlement to patch updates for SLES.  You
>must
>> pay for it.  I was informed of this by a SuSE SE and sure enough, it
>> certainly does say that, one year of patch updates, as it says here:
>>
>> https://www.novell.com/products/groupwise/howtobuy/
>>
>> Was I alone in my mis-understanding of the SLES entitlement?
>>
>>
>> Matt
>>
>> *
>> Matt Weisberg
>> Weisberg Consulting, Inc.
>> matt at weisberg.net
>> www.weisberg.net
>> ofc. 248.685.1970
>> cell 248.705.1950
>> fax 248.769.5963
>>
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>>
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