[ngw] GW SLES entitlement

Michael Mollard MollardM at mbc.qld.edu.au
Mon Feb 1 22:27:41 UTC 2016


I'd be comfortable saying that the worms have been out of their can for quite a while .. :-)

Michael Mollard
Network Administrator
Moreton Bay Colleges
Ph: (Direct) 07 3907 5712 / (Mob) 0417 631 801 Fax: 07 3390 8919
mollardm at mbc.qld.edu.au

-----Original Message-----
From: ngw-bounces+mollardm=mbc.qld.edu.au at ngwlist.com [mailto:ngw-bounces+mollardm=mbc.qld.edu.au at ngwlist.com] On Behalf Of Matt Weisberg
Sent: Tuesday, 2 February 2016 8:16 AM
To: NGWList <ngw at ngwlist.com>
Subject: Re: [ngw] GW SLES entitlement


Now I’m worried I opened a can of worms. It’s clear to me that there is a disconnect between Novell and SuSE here.  There are two different understandings of the entitlement.

I agree, save that email :)

Matt

— 
  Matt Weisberg
  Weisberg Consulting, Inc.
  matt at weisberg.net
  www.weisberg.net
  ofc. 248.685.1970
  cell 248.705.1950
  fax 248.769.5963









On 2/1/16, 5:09 PM, "ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of Michael Mollard" <ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of MollardM at mbc.qld.edu.au> wrote:

>I'd be comfortable taking the email from Mike Bills as enough proof that the SUSE maintenance continues as long as your license remains current.
>
>I agree though, it would be nice if the product groups communicated with each other .. it's been for far too long, and looks amateurish .. 
>
>
>-----Original Message-----
>From: ngw-bounces+mollardm=mbc.qld.edu.au at ngwlist.com [mailto:ngw-bounces+mollardm=mbc.qld.edu.au at ngwlist.com] On Behalf Of Matt Weisberg
>Sent: Tuesday, 2 February 2016 5:28 AM
>To: NGWList <ngw at ngwlist.com>
>Subject: Re: [ngw] GW SLES entitlement
>
>
>If you read the EULA, it looks like my original assumption. As long as you have maintenance, you get the SLES patch entitlement.
>
>But the SuSE folks are being adamant that this is NOT the case.  There is no open-ended patch update entitlement included with GW, period.
>
>So someone is not telling me the right info here.  
>
>Believe me, I’ve been touting this as a benefit of using/keeping GroupWise, you get the OS to run it on (WITH PATCHES) included with your GW maintenance.
>
>I need to know if I should stop saying that.
>
>Matt
>
>
>
>>  Matt Weisberg
>  Weisberg Consulting, Inc.
>  matt at weisberg.net
>  www.weisberg.net
>  ofc. 248.685.1970
>  cell 248.705.1950
>  fax 248.769.5963
>
>
>
>
>
>
>
>
>
>On 2/1/16, 1:37 PM, "ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of Keith Larson" <ngw-bounces+matt=weisberg.net at ngwlist.com on behalf of klarson at k12group.net> wrote:
>
>>on an SLA/ALA contract or purchasing it outright?
>>
>>Keith Larson
>>Franklin Computer Services - K12 Group
>>614.561.4887
>>klarson at k12group.net
>> 
>>
>>
>>>>> Matt Weisberg <matt at weisberg.net> 2/1/2016 12:52 PM >>>
>>
>>I recently discovered that I was incorrect in my interpretation of the
>>SLES entitlement included with GroupWise.  I always thought that you
>>were entitled to use as much SLES as needed to support your GroupWise
>>work loads and that you would be entitled to basic patch channel updates
>>for SLES as long as you maintained your GroupWise maintenance. 
>>Apparently, that last part is incorrect.  The patch subscription is only
>>granted for one year.  After that, there is no entitlement to patch
>>updates for SLES.  You must pay for it.  I was informed of this by a
>>SuSE SE and sure enough, it certainly does say that, one year of patch
>>updates, as it says here:
>>
>>https://www.novell.com/products/groupwise/howtobuy/
>>
>>Was I alone in my mis-understanding of the SLES entitlement?
>>
>>
>>Matt
>>
>>>>Matt Weisberg
>>Weisberg Consulting, Inc.
>>matt at weisberg.net
>>www.weisberg.net
>>ofc. 248.685.1970
>>cell 248.705.1950
>>fax 248.769.5963
>>
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