[ngw] GroupWise 2014 R2 upgrade order with Mobility R2 involved

Pam Robello pkrobello at gmail.com
Mon Jan 11 13:50:54 UTC 2016

Hi Al,

I am currently working with Ken on an SR he has for this.  Our engineer would like to figure out what is going on with the SSL check.  If you would set the GroupWise Connector log to debug, get the error again with the upgrade to GMS 2014 R2.  Then send me that log, along with everything in the ssl checker directory.



>>> Alan Bens<ABENS at go-metro.com> 1/11/2016 6:15 AM >>>


  I upgraded from GW 2012 to 2014 R2 and my GMS is at version 2..- 

Build 230 and working fine.  There is suppose to be an SSL check to do 

before you upgrade GMS, but mine and Ken Etter is failing the check, it 

says two of our POA's use SSL the other two aren't, when none of them 

are using SSL.  We both have SR's open to find out what is going on.  

Ken upgraded his GMS and says he's not having any issues. 


Al B 


Alan D. Bens, CNA, RLE, GCE 

SORTA/Metro, System Administrator 

602 Main. St 

Suite 1100 

Cincinnati, Ohio 45202 

abens at go-metro.com 

Office (513)632-7633 


Powered by GroupWise 

Protected by GWAVA 



>>> "David Gerisch" <DGerisch at co.tulare.ca.us> 1/8/2016 12:22 PM >>> 

I'm reviewing the documentation on upgrading GroupWise Mobility Service 

2014 R2, and am puzzled.  I hope someone can clarify. 


In the Installation Guide, under GroupWise Requirements, it says: 




In order for the GroupWise Sync Agent to interact successfully with a 

GroupWise POA, your GroupWise system must meet the following 



    In post offices that have mobile device users: 


        GroupWise 2014 R2 or later. 




OK, that makes sense - I need to upgrade all my post offices before I 

upgrade Mobility.  But then the very next sentence says: 




IMPORTANT: When you are ready to upgrade from GroupWise 2012 or 

GroupWise 2014 to GroupWise 2014 R2, update your Mobility system to 

Mobility Service 2014 R2 before you upgrade your GroupWise system. 




Is this saying that I need to upgrade Mobility first, and then Mobility 

will be broken until I upgrade all my post offices?  In other words, I 

don't have the luxury of upgrading only my primary domain (and one post 

office*) to R2, and leaving everything else at GroupWise 2012 for a 

couple weeks? 


*for giving the training department an actual working environment with 

which to develop their next course. 


David Gerisch 



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