[ngw] GroupWise 2014 R2 upgrade order with Mobility R2 involved

Anthony Harper aharper at psc.ac.uk
Mon Jan 11 16:53:07 UTC 2016

Hi Pam,
I think I have the same situation - I upgraded my domain and first post office to 2014 R2, leaving a separate PO at 2014.  When attempting to upgrade GMS from 2.1 to 2014 R2, the SSLCheck says one PO is okay, the other not:
POA (2014 R2) is using the same HTTP protocol. No problem detected
POA (2014) is NOT using the same HTTP protocol.  Problem detected. Change POA SOAP SSL protocol to: http://
Both POAs are configured the same (SOAP SSL disabled).
If you need another batch of logs I'm happy to send them to you.
>>> "Pam Robello" <pkrobello at gmail.com> 11/01/2016 15:25 >>>
Hi Al, 
Having tried the upgrade should have put files in the ssl checker directory.  Now all we need is for you to put the GroupWise-agent.log into debug mode and try it again.  Then send everything from the ssl checker dir along with that log. 
>>> Alan Bens<ABENS at go-metro.com> 1/11/2016 8:15 AM >>> 
  I'll do it but I haven't tried doing the upgrade yet because the SSL  
check didn't pass.  
>>> "Pam Robello" <pkrobello at gmail.com> 1/11/2016 8:50 AM >>>  
Hi Al,  
I am currently working with Ken on an SR he has for this.  Our engineer  
would like to figure out what is going on with the SSL check.  If you  
would set the GroupWise Connector log to debug, get the error again with  
the upgrade to GMS 2014 R2.  Then send me that log, along with  
everything in the ssl checker directory.  
>>> Alan Bens<ABENS at go-metro.com> 1/11/2016 6:15 AM >>>  
  I upgraded from GW 2012 to 2014 R2 and my GMS is at version 2..-   
Build 230 and working fine.  There is suppose to be an SSL check to do  
before you upgrade GMS, but mine and Ken Etter is failing the check, it  
says two of our POA's use SSL the other two aren't, when none of them   
are using SSL.  We both have SR's open to find out what is going on.	
Ken upgraded his GMS and says he's not having any issues.   
Al B   
Alan D. Bens, CNA, RLE, GCE   
SORTA/Metro, System Administrator   
602 Main. St   
Suite 1100   
Cincinnati, Ohio 45202   
abens at go-metro.com   
Office (513)632-7633   
Powered by GroupWise   
Protected by GWAVA   
>>> "David Gerisch" <DGerisch at co.tulare.ca.us> 1/8/2016 12:22 PM >>>   
I'm reviewing the documentation on upgrading GroupWise Mobility Service  
2014 R2, and am puzzled.  I hope someone can clarify.   
In the Installation Guide, under GroupWise Requirements, it says:   
In order for the GroupWise Sync Agent to interact successfully with a   
GroupWise POA, your GroupWise system must meet the following   
    In post offices that have mobile device users:   
	    GroupWise 2014 R2 or later.   
OK, that makes sense - I need to upgrade all my post offices before I   
upgrade Mobility.  But then the very next sentence says:   
IMPORTANT: When you are ready to upgrade from GroupWise 2012 or   
GroupWise 2014 to GroupWise 2014 R2, update your Mobility system to   
Mobility Service 2014 R2 before you upgrade your GroupWise system.   
Is this saying that I need to upgrade Mobility first, and then Mobility  
will be broken until I upgrade all my post offices?  In other words, I  
don't have the luxury of upgrading only my primary domain (and one post  
office*) to R2, and leaving everything else at GroupWise 2012 for a   
couple weeks?   
*for giving the training department an actual working environment with  
which to develop their next course.   
David Gerisch   
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