[ngw] GWDVA crashing?

Joe Brugaletta JBrugaletta at braytonlaw.com
Tue Oct 4 18:11:00 UTC 2016

Ugh. I thought I was on the latest public release, but guess not. I'm now on 14.2.1 Hp1.. (i hate the whole R2/SP/HP stuff). 

I'm now upgraded.. we'll see how it goes. Thanks guys

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>>> "Gene Homan" <gene at genehoman.com> 10/4/2016 8:59 AM >>>
Make sure you have more than one DVA assigned to your POA.  I assign up to three per POA and stagger the load among a pool of three DVAs for all my POAs and WebAccess services in the same network location.  The WebAccess service puts a heavier load on the DVAs since its asking the DVA to convert the file to HTML format while the POA just asks for "word lists" to be sent back.

Make sure you are running build 124209 or newer of the DVA where Micro Focus improved the behavior of the DVA.  So would have the DVA fixes in it.

Check the DVA log files (hope it was in verbose mode).  The latest DVA will auto cleanup the TMP files left behind by the Oracle Stellent subroutine.

>>> "Joe Brugaletta" <JBrugaletta at braytonlaw.com> 10/04/16 10:30 AM >>>
Every night at 8pm I get an email saying "QuickFinder Indexing will not start until the configured DVA is active"

If I check "rcgrpwise status" the gwdva is "dead".  Anyway to figure out whats happening? or any temp files that need to be cleared?

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