[ngw] Name Changes and System Groups

Doug Ratz dratz at Lakeheadschools.ca
Thu Oct 27 17:09:00 UTC 2016


Changed the mailbox ID as the FirstName and LastName come from AD.

-- 
Douglas Ratz
Lakehead Public Schools
(807) 625-5161
 



>>> On Thursday, October 27, 2016 at 12:14 PM, "Gene Homan"
<gene at genehoman.com>
wrote:
> I changed one persons name from    Jeff Anderson   to   Jeffrey
Anderson  and 
> I did see it change in the GAC Group and on a users GW Windows client
right 
> away.  This is with 14.2.1.1
> 
> What part did you change exactly?  mailbox id?  last name?
> 
>>>> "Doug Ratz" <dratz at Lakeheadschools.ca> 10/27/16 10:40 AM >>>
> Noticed something odd. When changing a person's name, the old name
stays in 
> the system group. It doesn't appear in the Admin Console, but does in
the 
> client address book. Only way to remove it is to grant administration
ability 
> for the group to a user, and remove the old name throught the client
address 
> book. 
> 
> Anyone seen this? Any work arounds? Next name change I'm going to try

> removing the user from group(s), change the name, and put them back.
> 
> GW 2014 R2 SP1 on Windows 2008 linked to Active Directory.
> 
> Doug
> 
> ‑‑ 
> Douglas Ratz
> Lakehead Public Schools
> (807) 625‑5161
>  
> 
> 
> 
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