[ngw] webaccess "incompatible post office version"

Jim Gosney jgosney at genesco.com
Mon May 8 14:35:06 UTC 2017

We have upgraded our primary domain to 2014r2.... and all is happy.  But
we still have a secondary domain that is on 2012.  The users on this
domain are NOT in A/D but we'd like to upgrade it to 2014 and just use
GW authentication.

To test, but without affecting the production system, I've built a TEST
2012 system.  I spun up a new Windows server, installed a 2012sp4 MTA,
PO, and Webaccess on the server.  I set up a user on this test 2012 PO.

I did all of this in Console One and nothing was done in the GW Admin
console.  So I was basically pretending that 2014 did not exist.

When I go to that test server, pull up IE (Tomcat/IIS has been
installed and configured), go to http://localhost/gw/webacc and try to
log in as the test user, I get "D058:  Incompatible Post Office
version".  However, if I try to log in as one of the real users on one
of the remaining production 2012 PO's, I can log in successfully.  

So I've missed a step in the installation of this test 2012 PO.  In
Console One, the database version says 5.5.  Could this be the issue? 
How can I change this?  Or should I be looking at something else?

Jim Gosney
* SuSE Linux System Engineer
* Microfocus Groupwise System Engineer
* Microfocus Mobility Server Admin
Genesco, Inc.
Nashville, TN


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