[ngw] Upgrade from 2014R2 to 2014R2 SP2, Admin console requiresserver IP

Rhonda Richardson kc0izr at gmail.com
Tue May 30 16:18:35 UTC 2017


That seemed to be the trick.  Thank you all.  I have made note of that for
my production system.

On Tue, May 30, 2017 at 10:56 AM, Gregg A. Hinchman <
Gregg at hinchmanconsulting.com> wrote:

>
> Just another thought.  You know the MTA and POA agents can have the
> network setting of DNS name instead of IP address.
>
>
>
> I wonder if sp2 then made it mandatory if you want to use dns name for
> admin console?
>
>
>
> I know sp2 broke a few things...er...fixed...depending upon how you look
> at it.  Past that not sure what happened.
>
>
>
>
>
>
> Take Care.
>
> Gregg A. Hinchman, PMP
>
> Salesforce Certified Administrator
>
>
> Gregg at HinchmanConsulting.com
>
> www.HinchmanConsulting.com
>
> 765.653.8099
>
>
>
>
>
>
> "Courage is doing what is right."
>
>
>
>
>
> >>>
> From: Rhonda Richardson<kc0izr at gmail.com>
> To:NGWList<ngw at ngwlist.com>
> Date: 5/30/2017 11:49 AM
> Subject: Re: [ngw] Upgrade from 2014R2 to 2014R2 SP2, Admin console
> requiresserver IP
>
>
> My hosts file on the server has the IP address with the DNS entered
>
> correctly:
>
>
>
>
> 10.0.33.150     GWMAILDEVDC1.dfckc.com GWMAILDEVDC1
>
>
>
>
> My MTA agent is configured with the IP Address and matches the above IP
>
> Address.
>
>
>
>
> Because this is a test system, all agents are running on a single server.
>
> As I said, the DNS name was working prior to updating to 2014.2.2 on
>
> Friday.  I can still access WebAccess using the DNS name, I just can't
>
> access the Admin Console using the DNS name.
>
>
>
>
> On Tue, May 30, 2017 at 10:35 AM, Gregg A. Hinchman <
>
> Gregg at hinchmanconsulting.com> wrote:
>
>
>
>
> >
>
> > For lack of something else - hosts file?  Do you have the dns set there
>
> > with the ip for the domain?
>
> >
>
> >
>
> >
>
> > Remember most server dns/ip relationships are just that -server.  Not GW
>
> > domain.  And the admin console does a call to the MTA for the domain on
> the
>
> > 9710 admin port.
>
> >
>
> >
>
> >
>
> > So if in dns your server ip is: 192.168.1.20 but your mta is using a
>
> > different IP -that could be the issue.
>
> >
>
> >
>
> >
>
> > Or its just not listed in hosts.
>
> >
>
> >
>
> >
>
> > Or something far worse....~shudder.
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > Take Care.
>
> >
>
> > Gregg A. Hinchman, PMP
>
> >
>
> > Salesforce Certified Administrator
>
> >
>
> >
>
> > Gregg at HinchmanConsulting.com
>
> >
>
> > www.HinchmanConsulting.com
>
> >
>
> > 765.653.8099
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > "Courage is doing what is right."
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > >>>
>
> > From: Rhonda Richardson<kc0izr at gmail.com>
>
> > To:NGWList<ngw at ngwlist.com>
>
> > Date: 5/30/2017 11:29 AM
>
> > Subject: Re: [ngw] Upgrade from 2014R2 to 2014R2 SP2, Admin console
>
> > requiresserver IP
>
> >
>
> >
>
> > Yes, and tried different browsers and different PCs (that had never
>
> >
>
> > accessed it before).
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > On Tue, May 30, 2017 at 10:19 AM, James Taylor <
>
> >
>
> > James.Taylor at eastcobbgroup.com> wrote:
>
> >
>
> >
>
> >
>
> >
>
> > > I assume you cleared cache on the browser?
>
> >
>
> > > -jt
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > > James Taylor
>
> >
>
> > > 678-697-9420
>
> >
>
> > > james.taylor at eastcobbgroup.com
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > > >>> Rhonda Richardson <kc0izr at gmail.com> 5/30/2017 10:43 AM >>>
>
> >
>
> > > Updated Java and still no joy.  How would Java be the issue if it
>
> >
>
> > > works
>
> >
>
> > > using the IP address and not the DNS name?
>
> >
>
> > >
>
> >
>
> > > On Tue, May 30, 2017 at 9:02 AM, <h.talarek at htns.de> wrote:
>
> >
>
> > >
>
> >
>
> > > > Hi,
>
> >
>
> > > >
>
> >
>
> > > > upgrade Java on server.
>
> >
>
> > > >
>
> >
>
> > > > Heiko
>
> >
>
> > > >
>
> >
>
> > > >
>
> >
>
> > > >   Ursprüngliche Nachricht
>
> >
>
> > > > Von: kc0izr at gmail.com
>
> >
>
> > > > Gesendet: 30. Mai 2017 3:35 nachm.
>
> >
>
> > > > An:
>
> >
>
> > > > Antworten: ngw at ngwlist.com
>
> >
>
> > > > Betreff: [ngw] Upgrade from 2014R2 to 2014R2 SP2, Admin console
>
> >
>
> > > requires
>
> >
>
> > > > server IP
>
> >
>
> > > >
>
> >
>
> > > > I upgraded our test GroupWise system from 2014R2 to 2014R2 SP2 and
>
> >
>
> > > now,
>
> >
>
> > > > when I try to access the admin console, I have to use the IP address
>
> >
>
> > > of
>
> >
>
> > > > the
>
> >
>
> > > > server instead of the DNS name.
>
> >
>
> > > >
>
> >
>
> > > > When I try to use the DNS name, I get the error:
>
> >
>
> > > >
>
> >
>
> > > > *
>
> >
>
> > > > Failed to get data from the admin service.
>
> >
>
> > > >
>
> >
>
> > > > Type 'com.google.gwt.user.client.rpc.XsrfToken' was not assignable
>
> >
>
> > > to
>
> >
>
> > > > 'com.google.gwt.user.client.rpc.IsSerializable' and did not have a
>
> >
>
> > > > custom
>
> >
>
> > > > field serializer. For security purposes, this type will not be
>
> >
>
> > > > deserialized.
>
> >
>
> > > >
>
> >
>
> > > > This was working prior to applying SP2.
>
> >
>
> > > >
>
> >
>
> > > > Anyone have ideas or experience?
>
> >
>
> > > >
>
> >
>
> > > > TIA.
>
> >
>
> > > > Rhonda
>
> >
>
> > > >
>
> >
>
> > > > --
>
> >
>
> > > >
>
> >
>
> > > > “Only he who can see the invisible can do the impossible.”  —
>
> >
>
> > > Frank L.
>
> >
>
> > > > Gaines
>
> >
>
> > > > "Do not be bound to any doctrine, theory or ideology, even Buddhist
>
> >
>
> > > > ones.
>
> >
>
> > > > All systems of thought are guiding means, not absolute truth."  —
>
> >
>
> > > Thich
>
> >
>
> > > > Nhat Hanh, Vietnamese monk.
>
> >
>
> > > >
>
> >
>
> > > > Skype: kc0izr
>
> >
>
> > > > Facebook: www.facebook.com/kc0izr
>
> >
>
> > > > _______________________________________________
>
> >
>
> > > > ngw mailing list
>
> >
>
> > > > ngw at ngwlist.com
> > > > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> >
>
> >
>
> >
>
> > > >
>
> >
>
> > > >
>
> >
>
> > > > _______________________________________________
>
> >
>
> > > > ngw mailing list
>
> >
>
> > > > ngw at ngwlist.com
> > > > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> >
>
> >
>
> >
>
> > > >
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > >
>
> >
>
> > > --
>
> >
>
> > >
>
> >
>
> > > “Only he who can see the invisible can do the impossible.”  —
>
> >
>
> > > Frank L.
>
> >
>
> > > Gaines
>
> >
>
> > > "Do not be bound to any doctrine, theory or ideology, even Buddhist
>
> >
>
> > > ones.
>
> >
>
> > > All systems of thought are guiding means, not absolute truth."  —
>
> >
>
> > > Thich
>
> >
>
> > > Nhat Hanh, Vietnamese monk.
>
> >
>
> > >
>
> >
>
> > > Skype: kc0izr
>
> >
>
> > > Facebook: www.facebook.com/kc0izr
>
> >
>
> > > _______________________________________________
>
> >
>
> > > ngw mailing list
>
> >
>
> > > ngw at ngwlist.com
> > > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> >
>
> >
>
> >
>
> > >
>
> >
>
> > > _______________________________________________
>
> >
>
> > > ngw mailing list
>
> >
>
> > > ngw at ngwlist.com
> > > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> >
>
> >
>
> >
>
> > >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> >
>
> > --
>
> >
>
> >
>
> >
>
> >
>
> > “Only he who can see the invisible can do the impossible.”  — Frank L.
>
> >
>
> > Gaines
>
> >
>
> > "Do not be bound to any doctrine, theory or ideology, even Buddhist ones.
>
> >
>
> > All systems of thought are guiding means, not absolute truth."  — Thich
>
> >
>
> > Nhat Hanh, Vietnamese monk.
>
> >
>
> >
>
> >
>
> >
>
> > Skype: kc0izr
>
> >
>
> > Facebook: www.facebook.com/kc0izr
>
> >
>
> > _______________________________________________
>
> >
>
> > ngw mailing list
>
> >
>
> > ngw at ngwlist.com
> > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> > _______________________________________________
>
> > ngw mailing list
>
> > ngw at ngwlist.com
> > http://ngwlist.com/mailman/listinfo/ngw
>
>
>
> >
>
>
>
>
>
>
>
>
>
>
> --
>
>
>
>
> “Only he who can see the invisible can do the impossible.”  — Frank L.
>
> Gaines
>
> "Do not be bound to any doctrine, theory or ideology, even Buddhist ones.
>
> All systems of thought are guiding means, not absolute truth."  — Thich
>
> Nhat Hanh, Vietnamese monk.
>
>
>
>
> Skype: kc0izr
>
> Facebook: www.facebook.com/kc0izr
>
> _______________________________________________
>
> ngw mailing list
>
> ngw at ngwlist.com
> http://ngwlist.com/mailman/listinfo/ngw
> _______________________________________________
> ngw mailing list
> ngw at ngwlist.com
> http://ngwlist.com/mailman/listinfo/ngw
>



-- 

“Only he who can see the invisible can do the impossible.”  — Frank L.
Gaines
"Do not be bound to any doctrine, theory or ideology, even Buddhist ones.
All systems of thought are guiding means, not absolute truth."  — Thich
Nhat Hanh, Vietnamese monk.

Skype: kc0izr
Facebook: www.facebook.com/kc0izr


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