[ngw] GW2104.2.R2 Client hangs

Laura Buckley Laura at laurabuckley.co.za
Fri Sep 29 16:42:19 UTC 2017


Hi  Thys,

Have you checked that there are no errors on your Quick Finder indexing?

Cheers

Laura

Lifelong Learner

www.laurabuckley.co.za


On Fri, Sep 29, 2017 at 5:47 PM, Thys de Beer <thys at nwpg.gov.za> wrote:

> nope ... wanted to but was advised that it is not needed...
>
>
>
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
>
> GITO: Infrastructure
> Deputy Dir: Server Administration
>
> http://www.waytag.com/!ThysdeBeer.tag
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
>
> Cobit5
> >>> "David Krotil" <David.Krotil at hilo.cz> 09/28/17 10:52 AM >>>
> Have you done top down rebuild before upgrade to 2014 R2 ?
>
> ------------------------------------------------------------------
> Obsah tohoto e-mailu a všechny připojené soubory jsou důvěrné a mohou
> být chráněny zákonem. Tento e-mail je určen výhradně jeho adresátovi
> a jiné osoby do něj nejsou oprávněny nahlížet či s ním jakkoliv
> nakládat, jinak se dopustí protiprávního jednání. V případě, že
> nejste adresátem tohoto e-mailu, prosíme o jeho vymazání a o podání
> e-mailové zprávy.
>
> The content of this e-mail and any attached files are confidential and
> may be legally privileged. It is intended solely for the addressee.
> Access to this e-mail by anyone else is unauthorized. If you are not the
> intended recipient, any disclosure, copying, distribution or any action
> taken or omitted to be taken in reliance on it, is prohibited and may be
> unlawful. In this case be so kind and delete this e-mail and inform us
> about it.
>
> >>> "Thys de Beer" <Thys at nwpg.gov.za> 28.09.2017 9:13 >>>
> HI David,
>
> It would seem that it hangs when those users try to access an email
> (firsttime) from a email send globally (or to a large group internal
> recipients, we have our communications department send out emails to
> large groups..
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
>
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
> Cobit5
>
>
> >>> "David Krotil" <David.Krotil at hilo.cz> 2017/09/27 5:03 PM >>>
> Do you see any pattern in hangs or just random ? I had only hangs,
> when
> users used quick filter .
>
> ------------------------------------------------------------------
> Obsah tohoto e-mailu a všechny připojené soubory jsou důvěrné a mohou
> být chráněny zákonem. Tento e-mail je určen výhradně jeho adresátovi
> a jiné osoby do něj nejsou oprávněny nahlížet či s ním jakkoliv
> nakládat, jinak se dopustí protiprávního jednání. V případě, že
> nejste adresátem tohoto e-mailu, prosíme o jeho vymazání a o podání
> e-mailové zprávy.
>
> The content of this e-mail and any attached files are confidential and
> may be legally privileged. It is intended solely for the addressee.
> Access to this e-mail by anyone else is unauthorized. If you are not
> the
> intended recipient, any disclosure, copying, distribution or any
> action
> taken or omitted to be taken in reliance on it, is prohibited and may
> be
> unlawful. In this case be so kind and delete this e-mail and inform us
> about it.
>
> >>> "Thys de Beer" <Thys at nwpg.gov.za> 27.09.2017 10:49 >>>
> Hi All,
>
> Nope, (disable Allow searches of non-indexed) did not help still
> hanging ...
>
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
>
>
>
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
> Cobit5
>
>
> >>> "Thys de Beer" <Thys at nwpg.gov.za> 2017/09/27 8:56 AM >>>
> HI David,
>
> Ah sorry not awake yet it seems!!! got it
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
>
>
>
>
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
> Cobit5
>
>
> >>> "David Krotil" <David.Krotil at hilo.cz> 2017/09/27 8:46 AM >>>
>
> Hi Thys,
> yes GW admin. General Tab.
>
>
>
> ------------------------------------------------------------------
> Obsah tohoto e-mailu a všechny připojené soubory jsou důvěrné a mohou
> být chráněny zákonem. Tento e-mail je určen výhradně jeho adresátovi
> a jiné osoby do něj nejsou oprávněny nahlížet či s ním jakkoliv
> nakládat, jinak se dopustí protiprávního jednání
> . V případě, že
> nejste adresátem tohoto e-mailu, prosíme o jeho vymazání a o podání
> e-mailové zprávy.
>
> The content of this e-mail and any attached files are confidential and
> may be legally privileged. It is intended solely for the addressee.
> Access to this e-mail by anyone else is unauthorized. If you are not
> the
> intended recipient, any disclosure, copying, distribution or any
> action
> taken or omitted to be taken in reliance on it, is prohibited and may
> be
> unlawful. In this case be so kind and delete this e-mail and inform us
> about it.
>
> >>> "Thys de Beer" <Thys at nwpg.gov.za> 27.09.2017 7:59 >>>
> HI David,
>
>
> Thanx suppose you mean gwadmin console and not ConsoleOne ? .. but
> anyway could not find the setting under client settings?.
>
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
>
>
>
>
>
>
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
> Cobit5
>
>
> >>> "David Krotil" <David.Krotil at hilo.cz> 2017/09/26 3:51 PM >>>
> Hi, check one setting in Admin console. On domain / post office level
> open Client Options and look on Allow searches of non-indexed
> attachments , if not try to Disable it.
>
> David
>
> ------------------------------------------------------------------
> Obsah tohoto e-mailu a všechny připojené soubory jsou důvěrné a mohou
> být chráněny zákonem. Tento e-mail je určen výhradně jeho adresátovi
> a jiné osoby do něj nejsou oprávněny nahlížet či s ním jakkoliv
> nakládat, jinak se dopust
> protiprávního jednání. V případě, že
> nejste adresátem tohoto e-mailu, prosíme o jeho vymazání a o podání
> e-mailové zprávy.
>
> The content of this e-mail and any attached files are confidential and
> may be legally privileged. It is intended solely for the addressee.
> Access to this e-mail by anyone else is unauthorized. If you are not
> the
> intended recipient, any disclosure, copying, distribution or any
> action
> taken or omitted to be taken in reliance on it, is prohibited and may
> be
> unlawful. In this case be so kind and delete this e-mail and inform us
> about it.
>
> >>> "Thys de Beer" <Thys at nwpg.gov.za> 26.09.2017 15:26 >>>
> HI all,
>
>
> Ok upgraded form GW2012Sp4 to GW2014.2.R2, what a smooth upgrade WOW
> ..
> Thanks GroupWise.. that was brilliant!!!...
>
> At first i though it was just me , but i am getting complains from
> other users now as well, so very often die GW client would completely
> HANG, only way to get out is via task manager?.... this is on windows
> 7
> and windows 10 PC's?... it goes completely unresponsive ... then after
> the client started again for the next 10 or so emails all fine?..
>
>
>
>
>
>
>
> Kind Regards,
>
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
>
>
>
>
>
>
>
>
> 018 388 3828
> ------------------
> Novell -- CNE
> Microsoft -- MCITP- Enterprise Administrator
> Microsoft -- MCSE- Private Cloud
> Vmware -- VCP5
> Cobit5
>
>
>
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> Disclaimer
> "This e-mail and any files transmitted with it may contain information
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> those
> of the North-West Provincial Government. Though this message and its
> transmitted files have been swept for the presence of computer
> viruses,
> the North-West Provincial Government accepts no liability whatsoever
> for
> any loss, damage or expenses resulting directly or indirectly from the
> use or access of this message or any of its transmitted files."
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>
> Disclaimer
> "This e-mail and any files transmitted with it may contain information
> which is confidential, private or privilege in nature and it is for
> the
> sole use of the recipient to whom it is addressed. If you are not the
> intended recipient, you must immediately notify the sender via
> electronic mail and further refrain from reading, disseminating,
> distributing, copying or using this message or any of its transmitted
> files. Any views of this message and its transmitted files are those
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> the sender unless the sender specifically states such views to be
> those
> of the North-West Provincial Government. Though this message and its
> transmitted files have been swept for the presence of computer
> viruses,
> the North-Wes
> t Provincial Government accepts no liability whatsoever
> for
> any loss, damage or expenses resulting directly or indirectly from the
> use or access of this message or any of its transmitted files."
>
> Disclaimer
> "This e-mail and any files transmitted with it may contain information
> which is confidential, private or privilege in nature and it is for
> the
> sole use of the recipient to whom it is addressed. If you are not the
> intended recipient, you must immediately notify the sender via
> electronic mail and further refrain from reading, disseminating,
> distributing, copying or using this message or any of its transmitted
> files. Any views of this message and its transmitted files are those
> of
> the sender unless the sender specifically states such views to be
> those
> of the North-West Provincial Government. Though this message and its
> transmitted files have been swept for the presence of computer
> viruses,
> the North-West Provincial Government accepts no liability whatsoever
> for
> any loss, damage or expenses resulting directly or indirectly from the
> use or access of this message or any of its transmitted files."
>
>
> Disclaimer
> "This e-mail and any files transmitted with it may contain information
> which is confidential, private or privilege in nature and it is for the
> sole use of the recipient to whom it is addressed. If you are not the
> intended recipient, you must immediately notify the sender via
> electronic mail and further refrain from reading, disseminating,
> distributing, copying or using this message or any of its transmitted
> files. Any views of this message and its transmitted files are those of
> the sender unless the sender specifically states such views to be those
> of the North-West Provincial Government. Though this message and its
> transmitted files have been swept for the presence of computer viruses,
> the North-West Provincial Government accepts no any loss, damage or
> expenses resulting directly or indirectly from the
> use or access of this message or any of its transmitted files."
>
>
>
>
> Disclaimer
> "This e-mail and any files transmitted with it may contain information
> which is confidential, private or privilege in nature and it is for the
> sole use of the recipient to whom it is addressed. If you are not the
> intended recipient, you must immediately notify the sender via electronic
> mail and further refrain from reading, disseminating, distributing, copying
> or using this message or any of its transmitted files. Any views of this
> message and its transmitted files are those of the sender unless the sender
> specifically states such views to be those of the North-West Provincial
> Government. Though this message and its transmitted files have been swept
> for the presence of computer viruses, the North-West Provincial Government
> accepts no liability whatsoever for any loss, damage or expenses resulting
> directly or indirectly from the use or access of this message or any of its
> transmitted files."
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