[ngw] GW18 Webacc slowdown?

Laura Buckley Laura at laurabuckley.co.za
Thu Jun 28 08:45:48 UTC 2018

Hi Thys,

With regards to the random SOAP error.... are your POAs configured for
non-SSL SOAP connections or SSL enabled?  Check and let us know



Lifelong Learner


On Thu, Jun 28, 2018 at 10:21 AM Thys de Beer <Thys at nwpg.gov.za> wrote:

> Morning all,
> gw18.01 (02-22-18), sles 11sp4, oes15 sp1
> Anybody else experiencing that the webacc  on GW18 slows down, speed is
> good after a rcgrpwise-tomcat8 restart for a while, but slows down ..
> sometimes even to a point that you cant even login?.. restart tomcat8 and
> all is well for a while again .. i have two of them, one a bit worse than
> the other?... on gw14 i had the soap error (soap is not configured on your
> PO constantly but random) .. but only sometimes for some users total
> random, different PO's but other users could still work fine .. and the
> only fix was to restart the webacc .. that said, we had the same a few days
> back for the first time since the upgrade beginning of the month? .. yes we
> have a whole lot of po's for soap connections in the config file... .. what
> else can i try? for the soap thingy?
> BUT for now my biggest worry is the getting slower and slower.... must be
> ram for tomcat 8 right?.. thought it would come out optimized? .., btw way
> these servers are only doing  1 MTA and 1 GWIA each with 1 webacc on each,
> 32gb ram each .. 2 x  cpu,  which is sitting doing nothing running on the
> DELL-EMC vxrail HCI solution all SDD...
> the one server now currently "slow" on webacc ..
> top - 10:13:59 up 7 days, 18:21,  2 users,  load average: 0.22, 0.19, 0.18
> Tasks: 595 total,   2 running, 593 sleeping,   0 stopped,   0 zombie
> Cpu(s):  8.5%us,  0.7%sy,  0.0%ni, 88.8%id,  2.0%wa,  0.0%hi,  0.0%si,
> 0.0%st
> Mem:     32113M total,   6634M used,    25479M free,     357M buffers
> Swap:    8188M total,       0M used,     8188M free,     2088M cached
> that 7 days uptime is only because we had a HUGE power-outage (South
> Africa Load shedding.. and the UPS failed with generator as well)..
> Kind Regards,
> Thys de Beer
> NWPG Office of the Premier
> GITO: Infrastructure
> Deputy Dir: Server Administration
> http://www.waytag.com/!ThysdeBeer.tag
> 018 388 3828
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