[ngw] GroupWise 2014 R2 SP3 - WebAccess Enhancement

Daniel Shelley daniel at ghostpattern.com
Fri Mar 23 01:47:54 UTC 2018

The good news is the client connections problem that MicroFocus just
recently told me about seems to be largely fixed now. Or at least that is
what MF has told me. I never actually heard from the company that was
having the problems. I updated the apps to fix a problem with the Android
app not properly logging out of their GroupWise connection when the app
gets closed. If anyone is still seeing this problem, I would really
appreciate you letting me know. On a related note, if anyone in the
GroupWise community is seeing any problems with my apps, or even just has a
question about them, I would appreciate it if you would contact me about
it. daniel at ghostpattern.com

It's a long story, but the pattern match that Matt described no longer
works to block my apps. I had to change things to get a number of people
back online that were unintentionally being blocked. If someone really
wants to block my apps, reach out to me directly and I'll tell you how to
do it.


Daniel Shelley
Ghost Pattern Software
iPhone and Android apps for GroupWise

On Thu, Mar 22, 2018 at 6:46 PM, Matt Weisberg <matt at weisberg.net> wrote:

> This option was added due to a problem caused by the Ghost Pattern
> Software iOS GroupWise clients.   There is apparently an issue where the
> client does not terminate connections properly causing an eventual
> out-of-memory situation in WebAccess.  I had a customer with trouble from
> this for over 18 months and I know of another customer that had the same
> issue.  I know MF developers were working directly with Ghost Pattern
> Software on the problem.  In the meantime, they had to add this option to
> block that client.
> This is the line you add to webacc.cfg to block those clients:
> UserAgent.deny=OS 5_0_1, Ghost Pattern Software
> The 5_0_1, I believe, is because these clients act like iOS 5 in the agent
> string (I don't recall the exact reason why, but there was a reason, I
> think there was a problem with a version of GroupWise blocking access to
> the proper templates or something like that).
> The actual UserAgent string these clients use I believe is:
> Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46
> (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3
> So, my guess is that the OS 5_0_1 is a pattern match.  Hopefully they'll
> update the docs.
> Matt
> --
> Matt Weisberg
> Weisberg Consulting, Inc.
> matt at weisberg.net
> www.weisberg.net
> ofc. 248.685.1970
> cell 248.705.1950
> fax 248.769.5963
> On 3/22/18, 8:01 PM, "ngw-bounces+matt=weisberg.net at ngwlist.com on
> behalf of David Krotil" <ngw-bounces+matt=weisberg.net at ngwlist.com on
> behalf of David.Krotil at hilo.cz> wrote:
>     I found in bug fixes list
>     https://www.novell.com/documentation/groupwise2014r2/
> gw2014r2_bugfixlist/gw2014_r2_sp3_bugfixlist.html
>     1063277 - Enhancement: Allow blocking specific client connections based
>     on user-agent string.
>     will be some info in documentation ? Currently I can´t find it.
>     David
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