[ngw] Searching causes client to freeze

Laura Buckley Laura at laurabuckley.co.za
Tue Nov 20 07:17:55 UTC 2018


Hi Brad,

In the gwcheck.log file did you look at how many items are pending indexing?

Cheers,

Laura

Lifelong Learner

www.laurabuckley.co.za



On Mon, Nov 19, 2018 at 9:35 PM Brad Rodgers <BRodgers at cesa7.org> wrote:

> Good afternoon!
>
> I have one particular user whose client will freeze when she types in the
> search box and puts a space after the word.  For example, she wants to
> search for Colleen Timm, she will type Colleen and space then the client
> freezes.
>
> I believe this is related to her account because I can consistently
> recreate the problem on my computer when I am signed into the GroupWise
> client as the user.  If I sign into my GW account, I can search with spaces
> just fine.
>
> I have already run a GWCheck with all of the options checked on her
> account and that has not resolved it.  Any suggestions?
>
> -Brad
>
> Brad Rodgers
> Director of Administrative Technology
> 920.617.5648
> brodgers at cesa7.org
>
>
>
>
>
>
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