[ngw] GMS Autodiscovery for Android Devices

Brad Rodgers BRodgers at cesa7.org
Tue Oct 9 16:05:30 UTC 2018

Good morning again!

I am having problems with Android devices using autodiscovery to locate GMS and configure accounts.  Users with iPhones and iPads have no problems with autodiscovery and the Exchange ActiveSync Autodiscover test on https://testconnectivity.microsoft.com/ passes.  I have tried different devices from different manufactures and different versions of the Android OS.  Is there another test that I can run to confirm that I have autodiscovery properly configured on GMS or somehow see what Android is doing in the background?  On the surface it appears that Android does not get past checking for www.cesa7.org/autodiscover/autodiscover.xml and moving onto the autodiscovery DNS entries.  Perhaps it does and I'm not seeing it.  I am really at a loss here and would like autodiscovery working with both Android and iOS devices.

I have the following configured in DNS per the GMS documentation:

autodiscover.cesa7.org. 14400   IN      CNAME   cesa7-mobpak1.cesa7.k12.wi.us.
_autodiscover._tcp.cesa7.org. 14400 IN  SRV     0 0 443 cesa7-mobpak1.cesa7.k12.wi.us.
_ngms._tcp.cesa7.org.   14400   IN	  SRV     0 0 443 cesa7-mobpak1.cesa7.k12.wi.us.

Thank you for any help you might be.

Brad Rodgers
Director of Administrative Technology
brodgers at cesa7.org

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