[ngw] Antw: Re: Groupwise 18 MAPI

Pam Robello pkrobello at gmail.com
Thu Apr 4 10:29:00 UTC 2019


Hi Craig,

I don't see an SR under your name where we have tried to send a GW client.
We don't send the client install files via an email anyway.  We send a link
to a download on the ftp server.  Would you send me your SR number and I
will check into it.

Thanks,

Pam

On Thu, Apr 4, 2019 at 1:58 AM Craig Meads <craigm at cwise.co.nz> wrote:

> If anyone has a working client and could Sendspace it to me, it would be
> much appreciated. MF have tried to send me a version, but it’s
> corrupted, and won’t unpack.
>
> Cheers
>
> Craig
>
>
>
>
> >>> "Denis Jedig" <denis.jedig at th-koeln.de> 04/03/19 20:10 PM >>>Craig,
>
> we've got ours by opening a support request with Microfocus. I would
> suggest you simply reference the TID in your request, so there would be
> no arguing about why you need it.
>
> Kind regards,
> --
> ______________________________
> Denis Jedig Campus Management und Office IT
> Campus IT Entwicklung
> www.campus-it.th-koeln.de
>
> TH Köln
> Betzdorfer Str. 2
> 50679 Köln
> email: denis.jedig at th-koeln.de
> phone:  +49 221 8275 2590
>
> Support der Campus IT:
> email: support at campus-it.th-koeln.de
> phone: +49 221 8275 2323
>
>
>
>           Ursprüngliche Nachricht
>
>
>
> Von: craigm at cwise.co.nz
> Gesendet: 3. April 2019 1:29 vorm.
> An:
> Antworten: ngw at ngwlist.com
> Betreff: Re: [ngw] Antw: Re: Groupwise 18 MAPI
>
>
> Can anyone tell me where I can download this from, the latest I can see
> in Patches is Build 131493
>
> I have the exact same problem, but the commands listed in the TID
> didn't work for my client.
>
> Many thanks
>
> Craig Meads
> >>> Laura Buckley <Laura at laurabuckley.co.za> 3/04/2019 05:08 >>>
> Hi Denis,
>
> Great - glad that your issue is resolved :-)
>
> Cheers,
>
> Laura
>
> Lifelong Learner
>
> www.laurabuckley.co.za
>
>
>
> On Tue, Apr 2, 2019 at 5:00 PM Denis Jedig <denis.jedig at th-koeln.de>
> wrote:
>
> > Laura,
> >
> > it really did. The TID is stating that FTF builds 132196 and later
> are
> > fixing the problem. I've tried 133100 (which we've received on an
> > independent issue) and composing mail via MAPI is working as
> expected
> > now.
> >
> > Thanks a load!
> >
> > -- ______________________________Denis JedigCampus Management und
> > Office IT Campus IT Entwicklungwww.campus-it.th-koeln.deTH
> > KölnBetzdorfer Str. 250679 Kölnemail: denis.jedig at th-koeln.dephone:
> > +49 221 8275 2590Support der Campus IT:email:
> > support at campus-it.th-koeln.dephone: +49 221 8275 2323
> >
> > >>> Laura Buckley <Laura at laurabuckley.co.za> 31.03.2019 20:30 >>>
> > Hi Denis,
> >
> > Perhaps this TID is of some assistance:
> > https://support.microfocus.com/kb/doc.php?id=7023216
>
> >
> >
> > Cheers,
> >
> > Laura
> >
> > Lifelong Learner
> >
> > www.laurabuckley.co.za
> >
> >
> >
> > On Fri, Mar 29, 2019 at 6:42 PM Denis Jedig
> <denis.jedig at th-koeln.de>
> > wrote:
> >
> > > Folks,
> > >
> > > we are using Groupwise 18 and would like to get Microsoft Remote
> > > Assistance to work with e-mailed assistance requests. The Remote
> > > Assistance executable (msra.exe) is using Simple MAPI to compose
> an
> > > e-mail and attach the request file.
> > >
> > > According to a comment from Mike Bills himself here
> > > https://ideas.microfocus.com/MFI/mf-gw/Idea/Detail/825 Simple MAPI
>
> >
> > > should be supported with Groupwise 18. Yet, msra.exe /email is
> still
> > > starting Outlook 2016 for our Windows 10 users, which is not what
> we
> > > want to see as Outlook has no preconfigured e-mail profiles in our
> > > setup.
> > >
> > >
> > > We are installing 18.0.2 as the client version and using
> > "GWMailTo=Yes"
> > > in the [GroupWiseSetup] section of our clients' setup.cfg. Might
> we
> > have
> > > excluded MAPI from our (automated) setups somehow?
> > >
> > >
> > > Thanks and kind regards,
> > > --
> > > ______________________________
> > > Denis Jedig
> > > Campus Management und Office IT
> > >
> > > Campus IT Entwicklung
> > > www.campus-it.th-koeln.de
> > >
> > > TH Köln
> > > Betzdorfer Str. 2
> > > 50679 Köln
> > > email: denis.jedig at th-koeln.de
> > > phone:  +49 221 8275 2590
> > >
> > > Support der Campus IT:
> > > email: support at campus-it.th-koeln.de
> > > phone: +49 221 8275 2323
> > > --
> > > ______________________________
> > > Denis Jedig
> > > Campus Management und Office IT
> > >
> > > Campus IT Entwicklung
> > > www.campus-it.th-koeln.de
> > >
> > > TH Köln
> > > Betzdorfer Str. 2
> > > 50679 Köln
> > > email: denis.jedig at th-koeln.de
> > > phone:  +49 221 8275 2590
> > >
> > > Support der Campus IT:
> > > email:
>  support at campus-it.th-koeln.de
> >> > http://ngwlist.com/mailman/listinfo/ngw
>
> >
> > >
> > _______________________________________________
> > ngw mailing list
> > ngw at ng> http://ngwlist.com/mailman/listinfo/ngw
>
> >
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