[ngw] GW 18 client upgrade causes folder settings to change onrandom folders in the cabinet

Craig Meads craigm at cwise.co.nz
Wed Jun 5 20:55:43 UTC 2019

Yes, I have seen this, and it was the straw that broke the camel's back for one client. They have now moved to Office 365, and we lost the client.

All they needed to do was create an option, Classic View or GW18 view in the Tools | Options | Environment section, which could of course then be maintained in Client Options in GW Admin.

>>> "Gregg A. Hinchman" <Gregg at HinchmanConsulting.com> 6/06/2019 07:18 >>>

I have seen the labels and columns and such change with a client upgrade from 14 to 18.  Now part of it is the new wonderful threading stuff they added....yes that was sarcasm.  Personally I turned it all off -or as much as I can and still the threading happens and confounds me.  Maybe I am too old to understand why I want every single email I send to be link to any others...not sure.  But it definitely affects my performance in email....so I rolled back to the 14 client.

I have customers that have test out the 18 client -and not ONE liked it.  

Personally I would love to see an option on the client -or its install that states: Would you like the Classic tried and true look/feel/features.....or the new fangled Threading?  In which case it could be actually 100% turned ON or turned OFF.

Anyway -yep seen it.

From: Ken Etter<KLE at msktd.com>
To:GroupWise Discussion List<ngw at ngwlist.com>
Date: 6/5/2019 11:42 AM
Subject: Re: [ngw] GW 18 client upgrade causes folder settings to change onrandom folders in the cabinet

I have not seen existing folders change, but any new folders created have the new default.  And that makes for a jumbled mess.  Even though my servers are fully patched GW 18, my clients are still on 2014.2.3 and will remain there until things change.  Supposedly that is planned for 18.2.  See https://ideas.microfocus.com/MFI/mf-gw/Idea/Detail/870 and https://ideas.microfocus.com/MFI/mf-gw/Idea/Detail/13812

>>> "Dale Puotinen" <Dale.Puotinen at childrensmn.org> 6/5/2019 11:27 AM >>>
We just started rolling out the GW 18.1.1 client to our users which had been on GW 2014 R2 SP2 and we are seeing some very odd behavior with folders in the Cabinet. It seems that the upgraded client is changing the display on folders randomly. Here is what is happening. A GroupWise user has all folders configured to show Details and Columns with Name, Subject, Date which is traditional GroupWise. Once the user is upgraded, some folders now are configured with Show Group Labels, Message Preview, and Summary. It also has rearranged the order of the columns in some folders which are still set to display Details and Columns to Subject, Name, Date, Action. One user has seen this on many folders and even half of sub folders in one folder have been changed, every other sub folder. I have seen this happen to only one folder in my Cabinet. Has anyone else seen this behavior?

Dale Puotinen
Infrastructure Engineer
Children's Business Campus
5901 Lincoln Drive
Edina, MN 55436
Direct (952) 992-5029
Dale.Puotinen at childrensMN.org

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